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Skills

  • Certified in Tableau for client care
  • Effective case documentation
  • Family therapy aptitude
  • Personalized Care Plan Development
  • Multidisciplinary collaboration
  • Program design and wellness initiative creation
  • Peer Support Program Development
  • Successful private practice
  • Community resources specialist
  • Positive peer relations cultivation

Work Experiences

  • Spoke with psychiatrists about client medication changes, medication compliance issues, and medication efficacy.
  • Achieved zero escalations over 14 months.
  • Developed a reputation for punctuality and hard work.
  • Worked with others to brainstorm new metric possibilities.
  • Facilitated a well-respected metric group and up to 9 individual sessions per week.
  • Devised policies for identifying clients' social and emotional needs that are medically related.
  • Provided outreach, advocacy, and rehabilitative services for regular cases and crisis intervention.
  • Learned workflow optimization and client relations to help with office needs.
  • Arranged housing for clients.
  • HubSpot was delivered to customer locations by me.

Summaries

  • Expert in process with a strong aptitude for automated and optimized.
  • Accomplished Assistant Support Counselor with a track record of reducing client peer-to-peer conflicts by 74% through targeted workshops and behavioral interventions. Excels at collaborative care approaches with psychologists and social workers.
  • Student pursuing a Miscellaneous degree who is eager to contribute developed knowledge in the role of Assistant Support Counselor.
  • Cross-functional collaboration Committed to identifying and leveraging opportunities for growth, with a proven ability to build effective teams.
  • Miscellaneous student seeking hands-on experience through an internship in quality assurance.
  • Achieved Employee of the Year for exceptional client care.
  • Accomplished Assistant Support Counselor.
  • Lean certified
  • Achieved a 39% improvement in client independence.
  • Individual who is enthusiastic and capable of working in both a team and independently.

Accomplishments

  • Provided emotional support and career planning guidance to 12 young adults, resulting in 33% enrolling in higher education or securing employment by the end of 2024.
  • Led role-playing and scenario workshop sessions on emotional regulation, resulting in marked improvement in clients’ ability to manage stress and emotional outbursts by 19%.
  • Demonstrated attention to detail and organizational skills by maintaining accurate client records, contributing to Employee of the Year received for superior data management and client care.
  • Demonstrated strong advocacy skills by connecting clients with essential local resources, producing a 18% increase in clients accessing community services.
  • Developed and maintained detailed case records for a caseload of 6 clients, improving response times by 63% and aiding successful audits of client progress.
  • Collaborated in the design and delivery of mentorship programs for at-risk youth, reducing incidence of behavioral issues by 58% and improving graduation rates.
  • Assisted a team of therapists in delivering tailored interventions, improving client behavioral outcomes by 44% over 6 months.
  • Fostered a positive and inclusive group atmosphere, leading to higher client satisfaction scores by 16% and reducing turnover by 12%.
  • Successfully assisted in the development of personalized care plans for over 16 clients, contributing to a 75% improvement in emotional well-being and goal achievement within three years.
  • Monitored progress against personalized life skills programs for 5 clients, achieving an 71% improvement in independent living skills over the past year.

Affiliations

  • Advocate and presenter at system, shedding light on systemic challenges and practical solutions to conflict mediation in community-based settings.
  • Selected as a participant in the Youth Counseling Professionals Network, a professional group committed to best practices in stress management and conflict resolution.
  • Graduated from the Mental Health First Aid Training Program in 2019, practicing skills in real-time interventions and risk reduction for at-risk populations.
  • Committee member of the National Organization for Human Services (NOHS), tasked with evaluating service delivery models for effectiveness in the field of youth counseling.
  • Member of method Peer Support Initiative since 2024, where responsibilities included facilitation of group therapy sessions and client intake evaluations.
  • Facilitated leadership roles within the Association for Behavior Analysis International (ABAI), including regular participation in special interest groups related to adolescent programs.
  • Certified in Nonviolent Crisis Intervention (NCI) through process, applying de-escalation techniques in residential and counseling environments.
  • Enrolled in the Certification in Cognitive Behavioral Therapy (CBT) certificate program through Summit Group with an emphasis on practical applications for youth behavioral health.
  • Volunteered with metric in coordination with social services programs tailored for at-risk youth, contributing to a 53% success rate in behavioral improvements.
  • Active member of the National Association of Social Workers (NASW), focusing on advocacy for underrepresented youth populations and program development for mental health initiatives.

Certifications

  • SHRM Certified Professional (SHRM-CP)
  • First Aid/CPR
  • Certified Social Work Case Manager (C-SWCM) – 2020 – Summit Group
  • Project Management Professional (PMP)
  • Certified in Dialectical Behavior Therapy (CDBT) – 2015 – Boston
  • Suicide Prevention Gatekeeper Certification – 2015 – Meridian
  • SAP Certified Application Associate
  • CompTIA A+ Technician
  • Motivational Interviewing Certification - 2021, Brightline
  • Trauma and Resilience Certification – Harbor & Co. – 2020

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