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Skills

  • Freight audits and reporting
  • Process streamlining
  • Process improvement
  • Customer satisfaction management
  • Performance maximization
  • Budget Management
  • Cost reduction strategies
  • Cross-functional team leadership
  • Compliance with transportation regulations
  • Regulatory compliance

Work Experiences

  • Achieved a 58% increase in average customer satisfaction scores.
  • Oversaw the delivery of procedure project by standard team, which resulted in initiative.
  • Collaborated with regional carriers.
  • Accommodated a 66% increase in orders.
  • Awarded Excellence Award for exceptional performance.
  • Contributed to a 24% decrease in warehouse holding costs.
  • Achieved zero delays in resource delivery.
  • Coordinated special transportation plans for high-value assets, achieving 8% zero-loss shipments over a 6 months.
  • Achieved savings across the entire fleet.
  • Looked for industry trends on social media and through online sources.

Summaries

  • Serves as a single point of contact for all transportation-related questions and concerns.
  • Analytical Transportation Operations Officer.
  • Cut vehicle downtime by 40%.
  • Dedicated to learning, growing, and succeeding in Military.
  • Accomplished Transportation Operations Officer with a focus on predictive maintenance and logistics efficiency. Reduced vehicle downtime by 46% while concurrently developing new procedures that cut transportation costs by $12 annually.
  • Driven Transportation Manager with 14 years of experience managing timely commercial and industrial goods transit.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Strengths in stakeholder engagement and workflow optimization backed up by Military training.
  • Transportation Operations Officer with 4 years of successful cross-functional collaboration and vendor management experience.
  • Adept at cross-functional leadership.

Accomplishments

  • Partnered with IT to develop AI-backed dispatch protocols, cutting average route times by 64%.
  • Reduced driver overtime by 82% within 11 months by applying automated schedule balancing.
  • Developed and implemented a safety training program reducing on-the-job accidents by 16% within 11 months.
  • Designed and enforced new regulatory compliance workflows, achieving 100% compliance with federal transport regulations.
  • Successfully led the deployment of AI-driven route optimization technology, reducing fleet fuel costs by 83% over 17 months.
  • Collaborated with the procurement team to renegotiate vendor contracts, leading to $18 in annual savings.
  • Reduced operational downtimes by 56% through predictive maintenance planning for the entire fleet.
  • Led negotiation of external contractor agreements, increasing total delivery capacity by 70% while reducing costs.
  • Leveraged automated route planning tools, reducing average route times by 49% across all regional hubs.
  • Led a vehicle telematics rollout, improving real-time tracking and optimizing delivery times by 76%.

Affiliations

  • American Society of Safety Professionals
  • National Logistics and Distribution Association (NLDA)
  • North American Transportation Management Institute (NATMI)
  • Society of Women Engineers
  • Jaycees
  • American Marketing Association
  • American Medical Informatics Association
  • National Association of Fleet Administrators (NAFA)
  • Federal Motor Carrier Safety Administration (FMCSA) - Advisory Council
  • Transportation Research Board (TRB)

Certifications

  • Google Certified Professional Cloud Architect
  • Project Management Professional (PMP)
  • Certified Supply Chain Professional (CSCP) by APICS
  • Certified Public Accountant (CPA)
  • Certified Shipment Management Professional (CSMP) by Lakeside Partners
  • Certified in Transportation Management Systems Software (Microsoft Excel)
  • ServSafe
  • Certified Freight Logistics Professional (CFLP) by National Association for Cargo Transport & Logistics
  • SHRM Certified Professional (SHRM-CP)
  • Safety Management Professional (SMP) Certification by the Board of Certified Safety Professionals (BCSP)

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