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Skills

  • Travel coordination
  • Vendor negotiation
  • Payroll and budgeting
  • Action Item Follow-Up
  • Supervision
  • Process efficiency improvements
  • Documentation and control
  • Initiative equipment
  • Conflict resolution
  • Problem resolution

Work Experiences

  • Conducted monthly audits.
  • Organized physical files and digitized records so that authorized team members could update and retrieve them quickly.
  • Acted as the point of contact between senior leadership and departments.
  • Assisted with employee benefits coordination.
  • Completed 14 employees' bi-weekly payroll.
  • Restructured installation processes and staff teams, resulting in a 6% increase in productivity.
  • Was in charge of the office inventory, which included ordering and requisitions, stocking, and receiving shipments.
  • Gathered and analyzed administrative cost data in order to prepare one year budgets for corporate management.
  • By automating client correspondence, record tracking, and data communications, I was able to improve office operations.
  • Collaborated with IT to identify technical issues.

Summaries

  • Accomplished at enhancing workflow efficiency through cross-functional collaboration and team supervision of 2, consistently delivering top-quality administrative support in deadline-driven environments.
  • Clear understanding of vendor management and workflow optimization as well as vendor management training.
  • Adaptable and technologically savvy, with experience leveraging Workday to drive a 18% improvement in daily office productivity and operational consistency.
  • SAP expert with database management experience.
  • Professional in office management and administration with 4 years of experience maximizing productivity, efficiency, and service quality in a variety of settings.
  • To meet project objectives, prioritize projects and multitask effectively.
  • Achieved 54% improvement in response time.
  • Recruiting established talent in strategic planning and client relations for Administrative Support Coordinator.
  • Adaptable and technologically savvy.
  • Strengths in quality assurance and budget management backed up by Miscellaneous training.

Accomplishments

  • Collaborated with department heads to prepare and distribute weekly KPIs and performance reports, allowing for accurate and actionable business decisions.
  • Designed and maintained a comprehensive database of client information that streamlined administrative tasks and improved data accuracy by 75%.
  • Generated detailed monthly budget and financial reports, enabling management to make informed decisions that contributed to a 19% reduction in overhead expenses.
  • Documented and resolved program which led to category.
  • Led internal office audits for quality control, identifying inefficiencies and recommending solutions that led to a 25% improvement in workflow management.
  • Coordinated travel arrangements for human resources, securing cost-effective transportation and accommodation which resulted in a 76% savings year over year.
  • Led the planning and execution of an office-wide initiative to transition all paper-based systems to electronic records, which resulted in a 82% reduction in storage costs.
  • Designed a client communication workflow that reduced response times by 74%, resulting in improved client satisfaction and retention.
  • Facilitated communication with system, ensuring that project milestones were achieved and that potential roadblocks were mitigated proactively.
  • Implementing an office supply tracking system, successfully reducing order errors and achieving savings of 66% in three years.

Affiliations

  • Freemason
  • Project Management Institute (PMI)
  • National Association of Office Professionals (NAOP)
  • Certified Professional Secretary (CPS) Credential Organization
  • National Council for Human Resources Professionals (NCHRP)
  • Society of Workforce Planning Professionals (SWPP)
  • Human Capital Institute (HCI)
  • American Business Women's Association (ABWA)
  • Association for Computing Machinery
  • National Association of Professional Women (NAPW)

Certifications

  • Certified Digital Asset Manager (CDAM) by Digital Asset Management Institute
  • Google Workspace Administrator Certification by Google Cloud
  • Certified Reimbursement Professional (CRP) by American Medical Certification Association (AMCA)
  • Professional in Human Resources (PHR) Certification by HR Certification Institute (HRCI)
  • Certified Executive Assistant (CEA) by Executive Support Network
  • Records Management Certification (RMC) by Institute of Certified Records Managers (ICRM)
  • Conflict Resolution and Mediation Certificate by Meridian
  • ServSafe
  • Basic HR Law Certificate by Society for Human Resource Management (SHRM)
  • Certified Public Accountant

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