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Skills

  • Client pricing and investment advisory
  • Retail property acquisition strategy
  • Lease renewal optimization
  • Business growth strategy implementation
  • Real estate CRM product implementation
  • Commercial lease negotiation
  • Gross rental income growth management
  • Tenant relations management
  • Operational Expense Optimization
  • Sales and Lead Generation

Work Experiences

  • Collaborated with city planners.
  • Achieved results in Seattle over 2017.
  • Achieved results within three years.
  • Contributed to Excellence Award in property development.
  • Achieved a 57% improvement in audit performance.
  • Collaborated with legal teams.
  • Audited property management processes, identifying opportunities to reduce overhead expenses by $6 annually.
  • Conducted market research to assess local competition and future growth areas, leading to 4 new property acquisitions in Atlanta.
  • Collaborated with city planners to ensure large retail developments adhered to zoning regulations, contributing to Top Performer in property development.
  • Achieved Innovation Award for exceeding quarterly lease forecast.

Summaries

  • Comprehensive understanding of retail property markets.
  • Contributed to a 65% portfolio growth.
  • Achieved a 59% decrease in downtime.
  • Comprehensive understanding of retail property markets and competitor pricing, resulting in a 63% increase in new lease contracts within Chicago.
  • Attracted high-quality tenants.
  • Adaptable and solution-focused.
  • Consistently exceeded rental income targets.
  • Analyzed competitor pricing.
  • Coordinated effective marketing efforts.
  • Advised clients on lease structures.

Accomplishments

  • Implemented a new tenant retention program that boosted long-term client retention by 21% across a retail portfolio of 16 properties.
  • Managed a retail portfolio valued at $12, consistently surpassing leasing and occupancy KPIs with an annual increase of 32%.
  • Strengthened relationships with category, ensuring our retail portfolio benefited from prioritized services and cost reductions.
  • Supported marketing efforts by creating property listings and advertisements that led to a 55% increase in leasing inquiries.
  • Initiated community-driven retail events which re-engaged local consumers, increasing shopping center foot traffic by 68% in Phoenix.
  • Supported a leasing team through lead generation and negotiation strategies, which contributed to achieving 29% of annual revenue targets.
  • Developed comprehensive property reports and dashboards for the executive team, improving decision-making and forecasting accuracy by 66%.
  • Collaborated with the development team to assess expansion opportunities, contributing to a 19% growth in the client's retail property portfolio.
  • Optimized property management technology systems, leading to a 20% increase in efficiency for task tracking and tenant communications.
  • Effectively managed collections for retail spaces, reducing outstanding balances by 59% and lowering the average days to payment by 18 days.

Affiliations

  • Participant in Boston's downtown retail development task force
  • Affiliate Member, method Tenant Relations Association, leading workshops on leasing strategies
  • Attendee, Realcomm Conference on Smart Buildings and Retail Innovation 2016
  • Active in Illinois Association for Commercial Real Estate
  • Certified in Advanced Financial Modeling for Real Estate under process
  • Founding member of Retail Property Leaders Network (RPLN) 2019
  • Candidate for Project Management Professional (PMP) certification
  • Member of the International Council of Shopping Centers (ICSC) since 2018
  • Affiliated with Urban Land Institute (ULI) - Commercial Real Estate Sector
  • Fellow, Royal Institution of Chartered Surveyors (RICS)

Certifications

  • Property Management Essentials for Retail Settings - QuickBooks, 2018
  • Certified Property Manager (CPM) - Institute of Real Estate Management (IREM) 2018
  • ARGUS Enterprise Certified Professional - Northwind, 2024
  • Certified Leasing Specialist (CLS) - ICSC 2023
  • Managing Commercial Real Estate (Office, Retail, & Industrial) - Power BI, 2024
  • Tenant Improvement and Construction Oversight Certification - Vantage, 2019
  • Real Estate Finance and Investment Certification - Harbor & Co. 2022
  • Building Owners and Managers Association (BOMA) - Real Property Administrator (RPA), 2023
  • Real Estate Negotiation Expert (RENE) - NAR 2017
  • Contract Law: From Trust to Promise to Contract by Harvard University, 2023

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