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Skills

  • Tax liability analysis
  • Property tours and inspections
  • Superb communication skills
  • Conflict resolution
  • Business systems analysis
  • Computer literate
  • Internal auditing
  • Capital improvement planning
  • SEO/SEM strategies
  • Customer satisfaction

Work Experiences

  • Organized and held meetings with stakeholders, contractor product teams, and customers, resulting in program throughout the entire system development life cycle.
  • Created requirements for functional improvements and enhancements by documenting process flows.
  • Implemented unit and integration testing protocols to ensure that high-quality, functional features were delivered with minimal defects on a regular basis.
  • Invented
  • Got better.
  • Assessed performance and identified areas for improvement by reviewing metric, framework, and metric reports.
  • Developed and evangelized effective organizational change management strategies that were adopted by key stakeholders and embraced by all departments.
  • Identified
  • Used HTML coding strategies to create dynamic email messages and tracking software to track customer conversation rates to improve the efficiency of email campaigns.
  • Implemented dynamic organizational change management strategies that met objectives while minimizing employee resistance.

Summaries

  • Pragmatic
  • Comprehensive understanding of the Integrated Reporting Information System (IRIS).
  • Commercial Property Manager is a talented professional with extensive experience managing software projects.
  • Extends client engagements and business opportunities by cultivating, managing, and leveraging client relationships.
  • Goal-oriented startup founder, strategic leader, and decisive business professional with 13 years of Real Estate success.
  • Motivated Commercial Property Manager with 6 years of Real Estate experience.
  • Proactive
  • Versatile
  • Business guru seeking to apply category experience to a business analyst role with a dynamic organization in the Real Estate industry.
  • Prepared to apply 4 years of experience to a new long-term position with Ironclad Systems.

Accomplishments

  • Developed an organizational change management strategy for 15 employees as a Lead Analyst.
  • Resolved 6 major tenant disputes, resulting in no loss of tenancy and improved legal compliance across all properties.
  • Marketing Consulting: Advised and assisted major computer companies, small businesses and non-profit organizations in business startup, business plans, marketing, public relations and communications with a 95% success rate.
  • Negotiated contracts with third-party vendors, reducing expenses by 19% while maintaining high service standards.
  • Research and Analysis: Evaluated PeopleSoft accounts receivable detail level mapping to general ledger.
  • Sales and Promotion: Achieved status as one of the top 10 store sales performers in the region. Assisted in planning and executing trunk-shows and in-store promotional events.
  • Coordinated cross-functional teams and provided business analysis for 10 projects totaling $15 million.
  • Reduced security-related incidents by 26% through the installation and upgrading of surveillance and access control systems.
  • Client Interface: Worked in close collaboration with clients, providing accounting, payroll and taxation advice.
  • Managed a property portfolio valued at $6, ensuring maintenance and budgeting adhered to financial constraints and improved cost savings by 20% over 2015.

Affiliations

  • Institute of Real Estate Management (IREM) - Certified Property Manager (CPM) designation pending.
  • American Medical Informatics Association
  • LEED Green Associate - Member, with focus on incorporating green building initiatives in commercial property management.
  • International Council of Nurses
  • National Association of Residential Property Managers (NARPM) - Certified in residential property management strategies, including customer relations and retention.
  • Property Management Association of Denver - Regional member, attending industry-specific events focused on emerging market trends.
  • National Apartment Association (NAA) - Earned CAM credential in 2020, with a focus on tenant retention and leasing strategies.
  • Institute for Corporate Real Estate (ICRE) - Seminars completed on optimizing property management efficiencies and enhancing tenant experience.
  • International Association of Administrative Professionals
  • Society of Human Resource Management

Certifications

  • Project Management Professional (PMP)
  • CompTIA Security+
  • Certified Commercial Investment Member (CCIM) by CCIM Institute
  • BOMA 7 BOMI Sustainability Series Certification by BOMI International
  • Six Sigma Green Belt Certification by ASQ
  • CompTIA Network+
  • IFMA Sustainability Facility Professional (SFP)
  • Springboard Facility Management Software Certification by program
  • First Aid/CPR Certified
  • IREM Lease Management: Lease Structure & Strategies Certificate

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