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Skills

  • Dish preparation
  • Cross-cultural communication
  • Point of Sale workflow optimization
  • Food inspection
  • Special dietary requirements
  • Customer needs assessment
  • Creative problem solving
  • Lead development
  • Collaborative teamwork with kitchen and serving staff
  • Expense control

Work Experiences

  • Piled trays high with extras like eating utensils, napkins, and condiments.
  • Assisted with table decorations and arrangements for special events, contributing to a Excellence Award win by providing an excellent and aesthetically pleasing dining experience.
  • Kept track of the temperature in the cases, shelves, and storage areas, and reported any problems to the manager.
  • Took credit card, cash, and gift certificate payments and gave cash transactions change.
  • Helped customers with take-out orders.
  • Kept the tables clean and tidy with tableware, glassware, silverware, and linens.
  • Aided in attaining a system score of 52%.
  • Assisted in maintaining stock levels of essentials.
  • Assisted with table setup.
  • Assisted with table decorations and arrangements for special events.

Summaries

  • Server Assistant is a multi-talented Server Assistant who is consistently rewarded for planning and operational improvements.
  • Server Assistant with 12 years of successful process improvement and project management experience.
  • Ability to maintain a professional, calm, and efficient demeanor at all times.
  • Professional with experience in hotel dining and catering, as well as guest services and food and beverage operations.
  • Server Assistant is a service-oriented individual who is well-versed in dining, kitchen, and cleanliness standards.
  • Ability to serve customers and increase loyalty while keeping dining rooms ready for any situation.
  • Offering 14 years of foodservice experience in procedure environments.
  • Dedicated to learning, growing, and succeeding in Food and Beverage.
  • Motivated Server Assistant exhibiting strength in critical thinking and problem solving.
  • Resolving conflicts and facilitating communication between customers, kitchen staff, and management are among her strengths.

Accomplishments

  • Collaborated with team of 17 in the development of standard.
  • Represented
  • Researched
  • Resolved product issue through consumer testing.
  • Trained
  • Documented and resolved metric which led to category.
  • Streamlined
  • Named Employee of the Month, method.
  • Identified
  • Marketing: Implemented marketing strategies which resulted in system growth of customer base.

Affiliations

  • International Council of Nurses
  • Institute of Certified Professional Servers
  • National Waitstaff Association
  • Lions Club
  • Certified Food and Beverage Executive (CFBE) program
  • Association for Supply Chain Management (APICS)
  • American Marketing Association
  • Workplace Safety Training Certification in Hospitality
  • Certified Food Protection Manager (CFPM) Program
  • American Culinary Federation

Certifications

  • ServSafe Alcohol Certification - National Restaurant Association
  • Certified Business Analysis Professional (CBAP)
  • Cisco Certified Internetwork Expert (CCIE)
  • Hospitality Leadership Certificate - Vantage
  • Certified Foodservice Professional - category
  • Basic Bartending Certificate - Brightline
  • OSHA: Food Handling
  • Safe Alcohol Service Certification (Training) - Arizona Regulated
  • Customer Service Excellence Certification - SAP
  • Certified Dining Room Apprentice - framework

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