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Skills

  • Insurance Coverage Resolution
  • Pharmacy Claims Processing
  • Medication Therapy Management (MTM)
  • Healthcare provider collaboration
  • FDA Drug Safety Guidelines
  • Managing products
  • Loss prevention controls
  • Medication Storage Optimization
  • Formulary management
  • Confidentiality and HIPAA

Work Experiences

  • Coordinated patient education programs focused on prescription savings options, leading to $5 in cost savings for patients and reducing non-adherence.
  • Achieved improvement over process.
  • Communicated urgent updates to over 2 prescribers.
  • Achieved this over framework.
  • Led a team of 11 in interpreting, validating, and filling prescription orders, as well as counseling customers on medications, dosage and self-administration schedules, side effects, and potential interactions.
  • Implemented process improvement and cross-functional collaboration to protect financial and patient data and reduce the risk of data breaches.
  • Acted as a liaison between the staff, physicians, and volunteers in all service matters.
  • New procedure and standard guidelines were implemented, reducing administrative errors from 18% to 11%.
  • Informed patients about medication side effects and contraindications, as well as how to take medicine properly.
  • Looked at patient histories to see if they were taking their medications correctly and to look for issues like doctor shopping or overuse.

Summaries

  • Skilled at working with others on a team to expedite urgent requests while maintaining an unwavering commitment to safety, accuracy, and confidentiality.
  • Process improvement and cross-functional collaboration have exceptional skills in medication dispensing.
  • Pharmacy Coordinator is a multi-talented Pharmacy Coordinator who is consistently rewarded for planning and operational improvements.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Pharmacy Coordinator with 7 years of successful stakeholder engagement and team leadership experience.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Efficient Pharmacy Coordinator recognized for performing all pharmacist duties in a 24-hour store with an average of 10 prescriptions per day.
  • Individual with risk assessment and data analysis skills who is determined and engaging.
  • Clear understanding of client relations and cross-functional collaboration as well as process improvement training.
  • Within Miscellaneous, senior Pharmacy Coordinator and outstanding performer in data analysis and workflow optimization.

Accomplishments

  • Collaborated with team of 13 in the development of standard.
  • Streamlined pharmacy inventory management, reducing overstock by 34% and lowering annual carrying costs by $15.
  • Worked cross-functionally with suppliers to negotiate better terms resulting in a saving of $6 per quarter in supply chain costs.
  • Optimized in-house compounding operations, resulting in a 36% reduction in wasted materials and cost savings of $8 per year.
  • Pioneered a vendor management system that lowered drug acquisition costs by 84% and ensured timely delivery from 7 key suppliers.
  • Led automation efforts in pharmacy operations, decreasing prescription processing time by 31% and cutting manual entry errors by 18%.
  • Implemented digital medication tracking systems, improving accuracy and communication between pharmacists and physicians, reducing prescription errors by 58%.
  • Successfully handled inventory audits and ensured controlled substances were tracked with 85% accuracy, passing 12 regulatory inspections in 2022.
  • Reduced pharmacy’s prescription backlog by 14 prescriptions within the past year, enhancing overall operational efficiency significantly.
  • Spearheaded multi-departmental initiative to expand community outreach programs, resulting in a 33% increase in patient engagement and medication adherence rates.

Affiliations

  • Institute for Corporate Pharmacy Management
  • Association of Information Technology Professionals
  • Medication Therapy Management Leadership Group
  • American Medical Informatics Association
  • American Pharmacists Association (APhA)
  • Members of the Oncology Pharmacy Association
  • Project Management Institute
  • Pharmacy Quality Alliance (PQA)
  • Society of Hospital Medicine (SHM)
  • American Society of Health-System Pharmacists (ASHP)

Certifications

  • Certified Diabetes Educator (CDE) - Vantage
  • Pharmacy Leadership Academy Graduate - Summit Group, 2016
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Specialty Pharmacy (CSP) - Beacon Labs, 2024
  • CompTIA A+ Technician
  • Certified Professional in Healthcare Quality (CPHQ) - Cedar Works 2017
  • CompTIA Network+
  • Certified Public Accountant (CPA)
  • Certified Disease Intervention Specialist (CDIS) - Lakeside Partners, 2020
  • Cisco Certified Internetwork Expert (CCIE)

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