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Skills

  • Team building
  • Conversion rate optimization
  • Creative problem-solving
  • Operational improvement
  • Demand Generation
  • Supervision
  • MS Office
  • Method equipment
  • Customer service
  • Content template development

Work Experiences

  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Achieved a 21% boost in reading engagement.
  • Conducted technical research.
  • Was in charge of maintaining lab printers and processing equipment, ensuring that they were in working order for each shift.
  • Avoided potential penalties.
  • Audited social media performance metrics.
  • Achieved a 19% improvement in open rates.
  • Oversaw escalated customer orders in order to meet tight deadlines and special requests.
  • Assisted in rebranding the company website.
  • Assisted with performing A/B tests.

Summaries

  • Collaborative Digital Intern skilled in utilizing software tools to streamline internal workflows, leading to 26% time savings in team communications.
  • Photo Specialist with extensive experience in maintaining processing equipment and inventories.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Within Miscellaneous, senior Digital Intern and outstanding performer in team leadership and stakeholder engagement.
  • Boosted search rankings by 53% over one year.
  • Achieved a 67% increase in followers.
  • Collaborated efficiently with design teams.
  • Photo Specialist with 4 years of experience in maintaining meticulous inventories and managing photo projects.
  • Digital Intern with 17 years of successful strategic planning and performance reporting experience.

Accomplishments

  • Designed digital advertising assets including banners and social media posts using Photoshop and Illustrator, directly increasing click-through rates by 29%.
  • Created data visualization reports using Google Analytics to track and present key website performance metrics.
  • Identified potential influencers for collaboration in Chicago market, resulting in a 26% increase in brand mentions.
  • Maintained a detailed repository of all digital assets, ensuring efficient brand consistency and version control across all platforms.
  • Constructed detailed competitor analysis reports to inform future marketing strategies, improving campaign focus and targeting.
  • Led a microsite redesign while collaborating with UX designers, improving the time spent on the site by 31%.
  • Assisted in keyword research and SEO optimization for blog posts, resulting in a 77% increase in organic traffic.
  • Developed lead generation strategies that brought in 3 qualified leads in two years, achieving 15% of the department’s KPIs.
  • Monitored key web analytics metrics including bounce rate, session duration, and page views, recommending UX changes that enhanced user engagement.
  • Participated in a cross-departmental project to design landing pages, improving conversions by 66% with targeted user funnels.

Affiliations

  • Society of Human Resource Management
  • Active member in AIGA, the Professional Association for Design, specializing in digital experience
  • Affiliate member of the Online News Association (ONA) for digital journalism
  • Freemason
  • Participation in local tech/marketing meetups like TechLadies chapter
  • Society of Women Engineers
  • Member of Public Relations Society of America (PRSA), Digital Communications Section
  • Part of the Social Media Examiner’s Social Media Society community
  • Member of the Paid Media Pros Digital Marketing community since 2018
  • Member of Content Strategy Forum for 3 years

Certifications

  • Responsive Web Design Certification by FreeCodeCamp
  • Search Engine Optimization (SEO) - Specialization by Vantage
  • Bing Ads Accredited Professional Certification
  • Salesforce
  • Advanced CSS and Sass: Flexbox, Grid, Animations Certification
  • CompTIA Network+
  • Google Analytics Individual Qualification (GAIQ)
  • HubSpot Content Marketing Certification
  • Project Management Professional (PMP)
  • SEO Training Course by Moz

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