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Skills

  • MS Office
  • Project organization
  • Spiritual care
  • Community outreach
  • Ethical Decision Making
  • Chaplaincy Supervisory Skills
  • Grief counseling
  • Customer service
  • Cultural sensitivity
  • Spiritual leadership

Work Experiences

  • Collaborated with initiative customers to determine their needs and deliver program service.
  • Solved program issues, improved operations, and provided excellent customer service.
  • Transported ServiceNow to one year customer locations.
  • Co-directed the spiritual care program.
  • Conducted on-call crisis intervention sessions, addressing mental health crises among patients and staff with a response rate under the past year.
  • Oversaw and coordinated programs aimed at increasing church members' community service.
  • Collaborated with hospice care teams.
  • Built relationships with vendors.
  • Was in charge of all aspects of ministry administration and management.
  • Conducted 15 spiritual assessments daily, ensuring holistic patient care in collaboration with medical teams in ICU and hospice settings.

Summaries

  • Assisted families during end-of-life situations.
  • Chaplain Resident expert with over 10 years of experience cultivating and shepherding communities.
  • Excited to bring spiritual leadership and talent to a growing church.
  • Collaborated with 18 local faith organizations to establish interdisciplinary training programs for volunteers, strengthening community and spiritual care initiatives.
  • Addressed both medical and spiritual needs.
  • Capable in developing and managing bereavement support programs that facilitate smoother transitions for grieving patients and families.
  • Strengths in team leadership and data analysis backed up by Community and Public Service training.
  • Chaplain Resident with substantial experience in providing spiritual counseling to staff members, significantly improving resilience, morale, and overall job satisfaction.
  • Addressed emotional distress for chronically ill patients.
  • Program administration, operations management, and spiritual leadership skills are all strengths.

Accomplishments

  • Facilitated critical conflict resolution between families and clinical teams regarding end-of-life ethical dilemmas, enabling humane and peaceful care resolutions
  • Led initiative to implement online bereavement support groups for families who could not visit in person, ensuring access for 3 families monthly
  • Collaborated with team of 8 in the development of method.
  • Organized hospital-wide spiritual awareness week, increasing awareness about faith-based healing among 11 hospital staff members
  • Collaborated with 12 local religious leaders to deliver seminar series on spiritual healing, improving chaplaincy department’s connection with community resources
  • Organized and led three interfaith memorial services for hospice patients per quarter, increasing overall community participation and building stronger institutional reputation
  • Organized spiritual support services in languages that accommodated culturally diverse populations, boosting patient comfort and overall inclusivity by 40%
  • Successfully resolved over 14 spiritual care team conflicts, resulting in improved team communication and more effective collaboration for end-of-life care
  • Implemented a chaplaincy care mentorship program for new chaplains, improving new hire retention by 21% and increasing overall care capacity
  • Provided immediate crisis intervention and grief counseling for over 14 families during end-of-life care, positively impacting the emotional management process

Affiliations

  • Association for Computing Machinery
  • Spiritual Directors International (SDI)
  • Chaplain Resident Interdisciplinary Education Committee
  • Hospice and Palliative Nurses Association (HPNA)
  • Freemason
  • Association for Clinical Pastoral Education (ACPE)
  • Healthcare Chaplaincy Network (HCN)
  • Palliative Care Institute Advisory Board
  • Ethical Care Chaplain Fellowship
  • National Council on Family Relations (NCFR)

Certifications

  • Certification in Grief Recovery Method Specialist - Meridian
  • First Aid/CPR Certified
  • Endorsement for Specialized Ministry - initiative
  • Certification in Spiritual Care and Education - Northwind
  • Membership in the Association of Professional Chaplains (APC) - 2022
  • Certified Public Accountant (CPA)
  • Certification in Thanatology (Death, Dying, and Bereavement) - Northwind
  • Certificate in Ethics and Palliative Care - Cedar Works
  • Microsoft Certified Systems Engineer (MCSE)
  • Cisco Certified Network Associate (CCNA)

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