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Skills

  • Inter-agency collaboration
  • Auditing and compliance reporting
  • Process improvement
  • Customer service
  • Team building
  • Regulatory compliance
  • Grant writing and proposal development
  • Government program efficiency improvement
  • Supervision
  • First Aid/CPR

Work Experiences

  • Coordinated with state and federal partners.
  • Analyzed and reported on key performance indicators for government programs, elevating efficiency levels by 36% across departments.
  • Greeted visitors as they arrived, determined the nature and purpose of their visit, and directed them to the appropriate locations.
  • Oversaw a complex annual meeting with 11 presenters, 3 international attendees, and a $14 budget that included livestream production, remote location arrangements, and senior executive accommodations.
  • Addressed natural disasters and emergency situations.
  • Assisted in submitting budget forecasts.
  • Contributed to greater workplace morale.
  • Achieved cost savings of $13 in the first year.
  • Coordinated recovery for public services.
  • Collaborated with municipal agencies.

Summaries

  • Public Management Assistant with 2 years of successful risk assessment and stakeholder engagement experience.
  • Dedicated Public Management Assistant with a focus on updating SOPs to reflect current laws and regulations, ensuring compliance across all public sector operations.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the initiative business.
  • Clear understanding of risk assessment and vendor management as well as quality assurance training.
  • Adept at overseeing teams.
  • Cut processing times by 14 days.
  • Senior Executive Administrator with 3 years of experience who is proactive.
  • Collaborative Public Management Assistant with a focus on enhancing community engagement strategies, helping secure an President's Club for stakeholder engagement through effective internal and external communications.
  • Conducted detailed analysis of public service initiatives.
  • Intuitive and graceful when it comes to managing high-volume workloads in rapidly changing environments.

Accomplishments

  • Developed and maintained relationships with key municipal stakeholders, improving interagency communication and speeding up project approval times by 22%.
  • Improved the decision-making process of City Council members by providing comprehensive policy analysis and risk assessment reports on topics such as client relations.
  • Supervised a team of 18 staff in the administration of public service contracts, maintaining 100% compliance with federal procurement regulations and state governance laws.
  • Scheduled and coordinated over 8 public hearings and briefings, ensuring timely distribution of agendas and supporting materials to all key stakeholders.
  • Supervised the procurement and contract management process, directly contributing to public project deliverables for standard.
  • Monitored and audited the use of public funds, ensuring compliance with state and federal statutes and identifying cost-saving opportunities amounting to $7.
  • Contributed to city council strategic goals by preparing legislative briefs that provided detailed insights on topics such as procedure, resulting in informed decision-making.
  • Collaborated with team of 11 in the development of framework.
  • During public hearings, organized and verified facts from citizen and expert testimonials, ensuring that all critical concerns were relayed to policy makers.
  • Enhanced program efficiency by 53% through comprehensive analysis and reporting of key performance indicators for multiple government-led initiatives.

Affiliations

  • Government Finance Officers Association (GFOA)
  • National League of Cities (NLC)
  • Association of Government Accountants (AGA)
  • National Association of Regional Councils (NARC)
  • Association of Information Technology Professionals
  • Association for Public Policy Analysis and Management (APPAM)
  • Society for Human Resource Management (SHRM) - Public Sector Focus Group
  • Association for Computing Machinery
  • Project Management Institute (PMI) - Public Sector Chapter
  • National Grants Management Association (NGMA)

Certifications

  • Cisco Certified Internetwork Expert (CCIE)
  • ServSafe
  • Digital Government Management Certificate by category
  • Certified Local Government Manager (CLGM) by standard
  • Google Certified Professional Cloud Architect
  • Certified IT Asset Management (CITAM) by IAITAM
  • Six Sigma Green Belt Certification by Vantage
  • Certified Emergency Management (CEM) by International Association of Emergency Managers (IAEM)
  • Certified Public Procurement Officer (CPPO) by framework
  • CompTIA Network+

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