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Skills

  • Chronic disease medication management
  • Coordinating inventory
  • Insurance claim resolution for prescription coverage
  • Drug delivery mechanisms
  • Confidentiality and HIPAA
  • Drug utilization review
  • Formulary development for cost-effective prescribing
  • Data analysis in patient care and drug efficacy
  • Adverse Drug Reaction (ADR) monitoring
  • Patient medication counseling

Work Experiences

  • Assisted in designing a system medication adherence program that resulted in a 64% increase in patient compliance over one year.
  • Achieved a 76% improvement in workflow efficiency.
  • Compiled and analyzed patient outcomes data, providing insights to refine 2017 clinical protocols and improve patient safety.
  • Led a team of 7 in interpreting, validating, and filling prescription orders, as well as counseling customers on medications, dosage and self-administration schedules, side effects, and potential interactions.
  • Built a formulary management system with physicians, cutting unnecessary drug spending by $7 annually.
  • Used careful oversight and stakeholder engagement to supervise the dispensation of controlled substances, including process and framework.
  • Double-checked patient data and billing information in order to identify and correct erroneous bills caused by system errors.
  • Looked at patient histories to see if they were taking their medications correctly and to look for issues like doctor shopping or overuse.
  • Gave immunizations and met with patients for medication consultations, effectively raising pharmacy's health-care awareness.
  • Achieved zero discrepancies.

Summaries

  • Clinical Pharmacist Intern who is customer-focused and has a strong background in pharmacology and patient medication therapy management.
  • Adept at supporting physician teams.
  • Informs patients about medication side effects, contraindications, and benefits.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Advanced communicator with staff, clients, management, and healthcare administrators at all levels.
  • In a busy pharmacy environment, highly adaptable Clinical Pharmacist Intern providing medical assistance and support to patients.
  • Pharmacist with 3 years of experience ensuring accurate medication review, processing, and dispensing in accordance with orders.
  • Skilled at working with others on a team to expedite urgent requests while maintaining an unwavering commitment to safety, accuracy, and confidentiality.
  • Within Pharmacy, senior Clinical Pharmacist Intern and outstanding performer in budget management and quality assurance.
  • Capable of monitoring employee performance, maintaining customer satisfaction, and updating billing systems, as well as maintaining medication controls and patient confidentiality.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Led the implementation of a technology-driven dispensing workflow, reducing medication dispensing time by 69% and improving patient satisfaction.
  • Created a community outreach program to promote health literacy, improving medication adherence rates by 42%.
  • Designed patient-specific pharmacy care plans, resulting in improved medication adherence and therapeutic outcomes in 83% of cases.
  • Managed daily operations within the pharmacy, ensuring compliance with local, state, and federal regulatory standards, including controlled substances regulations.
  • Streamlined prescription dispensing workflows, minimizing excess inventory and decreasing wait time for patients by 70%.
  • Educated patients and healthcare staff on contraindications for FDA-approved medications, preventing 10 adverse drug interactions.
  • Assisted in the development of a pharmacotherapy monitoring system that flagged potential drug interactions, reducing adverse drug events by 27%.
  • Supported clinical trials by dispensing investigational medications and ensuring patient adherence to trial protocols, leading to valuable clinical insights for the research team.
  • Led direct patient education sessions focused on medication adherence, contributing to a 49% increase in compliance rates within the underserved community.

Affiliations

  • Local Pharmacy Residency Advisory Committee
  • Society for Healthcare Epidemiology of America (SHEA)
  • Pharmacy Society of Wisconsin (PSW)
  • American Society of Safety Professionals
  • Process Antibiotic Stewardship Program Leadership
  • Member of Local Patient Medication Reconciliation Committee
  • Project Management Institute
  • Accreditation Council for Pharmacy Education (ACPE)
  • Diabetes Education and Advocacy Group
  • Toastmasters

Certifications

  • Board Certified Ambulatory Care Pharmacist (BCACP)
  • Certified Pharmacist in Patient-Centered Diabetes Care
  • CompTIA Network+
  • CompTIA Security+
  • The Clinical Pharmacogenetics Certificate by ASHP
  • Compounding Sterile Preparations (CSP) Pharmacy Certification
  • Board-Certified Critical Care Pharmacist (BCCCP)
  • Certificate in Anticoagulation Therapy Management
  • Salesforce
  • Drug Diversion and Substance Use Disorder Certificate

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