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Skills

  • Team Communication and Collaboration Tools
  • Employee Grievance and Conflict Resolution
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
  • Employee retention and engagement strategies
  • Employee Leave and Time Tracking
  • Benefits Administration and Compliance
  • Employee Onboarding Process Coordination
  • Expense Report Processing and Audits
  • HR Database Management (HubSpot)
  • Digital filing systems management

Work Experiences

  • Assisted with the development of diversity and inclusion strategies.
  • Achieved 58% retention of interns.
  • Am taking part in the implementation of HR processes across the entire organization.
  • Converted interns to full-time hires in 2017.
  • Completed reconciliation of expense accounts ahead of schedule.
  • Am in charge of creating and maintaining the candidate database.
  • Coordinated 10 corporate events.
  • Authored and distributed the company's first HR newsletter, increasing staff participation in HR initiatives by 71%.
  • Boosted employee satisfaction by 69%.
  • Assisted with salary and benefits administration for over 10 employees, ensuring timely adjustments and compliance with all state and federal regulations.

Summaries

  • Cut paper usage significantly.
  • Accomplished Office and HR Assistant.
  • Developed smarter scheduling strategies.
  • Detail-oriented HR and Office Assistant with strong knowledge of employee leave tracking systems, contributing to a reduction of tracking errors by 43%.
  • Dedicated Group Office and HR Assistant.
  • Capable of improving onboarding experiences for employees and enhancing retention by introducing step-by-step orientation guides, decreasing onboarding inquiries by 81%.
  • Dedicated Group Office And HR Assistant with over 8 years of experience in supporting daily HR operations, implementing streamlined office processes, and optimizing employee onboarding procedures.
  • Consistently reduced turnaround time for reviews.
  • Conducted reference checks.
  • Contributed to a reduction of tracking errors by 23%.

Accomplishments

  • Processed payroll for a team of 5 employees on a bi-weekly basis, ensuring 100% accuracy and timely payments, with no discrepancies.
  • Supported benefits administration for 16 employees, ensuring accurate payroll processing and compliance with state and federal benefit regulations.
  • Maintained and updated the employee handbook, ensuring it accurately reflected all company policies, employment law changes, and industry best practices.
  • Revised the office emergency response framework, ensuring compliance with legal requirements and conducting 13 mandatory drills.
  • Assisted in implementing new HR policies and procedures, resulting in a 29% improvement in regulatory compliance during internal audits.
  • Effectively coordinated interviews and pre-employment screenings for 13 candidates, leading to a faster hiring timeline and improved candidate quality.
  • Worked cross-departmentally with IT and Finance teams to streamline salary adjustments workflows, improving efficiency by 61%.
  • Created and maintained employee performance tracking systems, allowing for more accurate performance reviews and improving management oversight.
  • Monitored employee satisfaction through regular surveys, analyzing results and helping develop solutions that increased engagement by 69%.
  • Developed and maintained organized personnel records and documentation for 16 employees, ensuring accuracy and regulatory compliance for audits.

Affiliations

  • Alumni, Leadership Development Program for Office-based Professionals, 2019
  • Certified in Payroll Processing Tools, standard, 2020
  • Attendee, National HR Tech Conference, 2017, Phoenix
  • Attendee, Annual Conference on Office Administration Excellence, 2015, Seattle
  • Member, Association for Talent Development (ATD)
  • Attendee, Administrative Assistants and Office Management Workshop, 2021
  • Assistant Organizer, Regional Office Management Conference, 2018
  • Member, Office Management Association, addressing 6 strategic initiatives in Miscellaneous
  • Member, Recruitment and Retention Committee for Northwind Internal HR Council
  • Contributor, HR Best Practices Subcommittee, Beacon Labs Internal Working Group

Certifications

  • Certified Compensation and Benefits Specialist - Summit Group
  • Certified International Travel Professional (CITP) - Global Business Travel Association
  • Digital Human Resource Management Certificate - method
  • Certified Performance Management Professional (CPMP) - standard
  • Certified Office Manager (COM), International Association of Administrative Professionals
  • HR Documentation and Compliance Certification - HR University
  • Office Management and Optimization Certification - metric
  • SHRM Certified Professional (SHRM-CP) - Society for Human Resource Management
  • Certified Onboarding Specialist (COS) - HR Certification Institute
  • Advanced Employee Relations Skills Certification - Northwind

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