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Skills

  • Confidential Document Handling
  • Problem-solving skills
  • Automated file systems
  • Regulatory compliance
  • Accounts payable
  • File/records maintenance
  • Method equipment
  • Project organization
  • Supervision
  • Time management

Work Experiences

  • Built a searchable repository of contracts and legal documents.
  • Corrected inconsistencies in records.
  • Followed all relevant company policies and government regulations regarding data oversight and confidentiality to promote overall information security.
  • Decreased loss of important documents by 46%.
  • Eliminated duplicate records.
  • Adopted company-wide across Denver.
  • Oversaw the delivery of system project by method team, which resulted in category.
  • Designed a systematic filing training manual.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.

Summaries

  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Boosted overall system efficiency.
  • File Manager is a multi-talented File Manager who is consistently rewarded for planning and operational improvements.
  • Dedicated File Manager.
  • Conducted regular audits and indexing.
  • Achieved 58% faster document retrieval.
  • File Manager with 2 years of successful team leadership and stakeholder engagement experience.
  • Accomplished File Manager.
  • Achieved a 44% improvement in error reduction.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.

Accomplishments

  • Led a cross-departmental project to digitize over 2 files, improving search efficiency by 27%.
  • Directed a project to organize and consolidate framework, improving the team's time management and completing routine tasks 60% faster.
  • Developed a training program to educate new hires on document management best practices, increasing regulatory compliance by 18%.
  • Led the development of custom filing protocols for sensitive client data, ensuring compliance with metric.
  • Oversaw a file migration project to ServiceNow, ensuring no data loss during transition.
  • Coordinated the proper disposal of outdated documents, reducing company data storage footprint by 20%.
  • Collaborated with IT to execute a file encryption project, strengthening confidentiality compliance for program.
  • Achieved a companywide reduction in lost documents by 58% through implementing standardized tracking processes.
  • Analyzed document storage procedures, which led to a 28% reduction in physical storage needs.
  • Monitored and reported on the status of 8 archival documents, ensuring timely archiving in line with compliance requirements.

Affiliations

  • Institute of Certified Records Managers (ICRM)
  • Data Management Association International (DAMA)
  • Government Records Service (GRS)
  • American Bar Association (ABA) - Information Governance Section
  • Lions Club
  • Information Systems Audit and Control Association (ISACA)
  • Society of Human Resource Management
  • Association of Information Technology Professionals
  • GDPR Compliance Forum
  • American Medical Informatics Association

Certifications

  • Certified Information Governance Officer (CIGO) - International Association of Privacy Professionals (IAPP)
  • Certified Document Retention & Destruction Specialist - ARMA International
  • SharePoint File Management Certification - Microsoft
  • Certified Archives Manager (CAM) - National Association of Government Archives and Records Administrators (NAGARA)
  • Certified File Management Specialist - Vantage
  • Electronic Records Management Certification - ARMA International
  • Certification in Data Management and Governance - DAMA International
  • Cisco Certified Network Associate (CCNA)
  • Apple Certified Associate (ACA)
  • Information Governance Professional (IGP) - ARMA International

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