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Skills

  • Vendor relationship management
  • Office management
  • Client relationship management
  • Executive presentations
  • AP/AR proficiency
  • Project Planning
  • Data entry
  • Travel planning
  • Report development
  • Multi-line phone proficiency

Work Experiences

  • Identified and suggested improvements to existing processes in order to improve accuracy, efficiency, and service quality.
  • Created initiative presentations that were both informative and appealing.
  • Kept the reception area clean to foster a positive, professional atmosphere for all stakeholders, including Administration Executives and clients.
  • Conducted extensive research using a variety of resources to assist professional staff with routine and special project tasks.
  • Provided excellent administrative support to office staff, promoting office operations excellence.
  • Kept track of office supplies by checking inventory and ordering new supplies as needed.
  • Took up to 9 calls per 6 months and quickly redirected them.
  • Used Power BI to write a variety of letters, reports, and other documents.
  • Discovered new sources for office supplies and kept a close eye on inventory usage to save $10.
  • Created a new data management system that reduced data retrieval time by 14%.

Summaries

  • Prepared to bring 7 years of experience to Northwind and take on a new and challenging role.
  • Experienced in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.
  • Calendar management, scheduling, data entry, and database administration are all areas where she shines.
  • Ambitious Office Automation Clerk who knows how to use a variety of office support equipment, such as initiative and metric.
  • Working with little to no supervision, responsible, punctual, and productive.
  • Capable of gathering and organizing specific data as well as converting documents into the desired formats.
  • Power BI expert with exceptional stakeholder engagement and typing abilities.
  • Expert at multitasking in a fast-paced environment.
  • Administration Executive is an attentive and personable administrative support professional with 6 years of experience in fast-paced office environments.
  • Outstanding leadership abilities, as well as expertise in streamlining workflow to maximize employee strengths.

Accomplishments

  • Managed and maintained a company-wide CRM system (Tableau), improving data accuracy and enhancing client relationships.
  • Reduced department operational costs by 79% through effective vendor management and resource allocation.
  • Documented and resolved process which led to system.
  • Organized and executed successful corporate events and conferences for up to 14 attendees, resulting in a 48% increase in attendee satisfaction.
  • Revamped offsite team meeting logistics, leading to a 47% improvement in participation and engagement.
  • Developed and maintained inventory and asset tracking for 9-employee office, reducing annual asset losses by 78%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supported the Executive Board in travel arrangements and presentation preparations, reducing last-minute changes by 77%.
  • Led the selection and deployment of meeting room technology upgrades, increasing meeting booking satisfaction by 22%.
  • Managed purchase orders and vendor contracts, ensuring procurement was completed under-budget by 44%.

Affiliations

  • Association for Supply Chain Management (APICS)
  • American Management Association (AMA)
  • Toastmasters
  • American Society of Administrative Professionals (ASAP)
  • National Association for Professional Women (NAPW)
  • American Marketing Association
  • Association for Operations Management (APICS)
  • Project Management Institute
  • Society of Corporate Secretaries and Governance Professionals
  • Jaycees

Certifications

  • Data Protection Officer (DPO) Certification - Vantage
  • Certified Records Manager (CRM) - program
  • Google Certified Professional Cloud Architect
  • CompTIA Network+
  • Certified Public Accountant (CPA)
  • Supervisory Leadership Certificate - framework or metric
  • Certified Facility Manager (CFM) – International Facility Management Association (IFMA)
  • Certified Business Analysis Professional (CBAP)
  • Certified Information Security Manager (CISM) – ISACA
  • Certified Information Professional (CIP) – Association for Intelligent Information Management (AIIM)

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