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Skills

  • Medication administration
  • ICD-9 forms
  • Intake report generation for case managers
  • Accurate and timely data entry
  • Patient safety and risk intervention
  • Insulin medication assistance
  • Effective response time management
  • Case management
  • Critical Thinking Under Pressure
  • Careful escalation and resolution of patient issues

Work Experiences

  • Achieved average response time reduction of 10 minutes.
  • Applied motivational interviewing techniques during intake, empowering patients to better manage their chronic conditions, and reducing follow-up visit frequency by 30%.
  • Prepared blood, tissue, and other laboratory specimens for testing in the lab.
  • Physical assessments, medication, and chronic disease management were all part of my care for home health patients.
  • Assisted healthcare providers in developing care plans by completing comprehensive intake documentation, reducing diagnostic delays by 30%.
  • Followed strict safety precautions by calculating the correct dosages before administering medications.
  • Acted quickly in situations that threatened the unit's safety and security, implementing crisis prevention interventions to control and de-escalate the situation.
  • Assisted patients with insurance paperwork and explained coverage limitations, improving patient satisfaction scores by 23%.
  • Oversaw nursing activities for 5 departments at a 12-bed hospital with 4+ employees, advising nurses on how to provide excellent patient care and satisfaction.
  • Provided excellent care to patients with a variety of diagnoses and oversaw their treatment from start to finish.

Summaries

  • Within Miscellaneous, senior Intake Nurse and outstanding performer in project management and process improvement.
  • Leader who prioritizes quality and efficiency.
  • With strong attention to detail, clinical expertise, and emergency response experience, she is adaptable and resilient.
  • Achieved significant reductions in data entry lag.
  • Dedicated, hardworking, and experienced procedure Registered Nurse with experience in patient care, medication monitoring, and treatment management.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Expert in all aspects of patient care, with a track record of success in collaborating with multidisciplinary teams to develop care plans aimed at assisting patients in recovering from medical or surgical procedures as well as managing complex mental illnesses.
  • Strengths in vendor management and team leadership backed up by Miscellaneous training.
  • Focused on advancing expertise in client relations while fostering innovation.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.

Accomplishments

  • Led crisis management teams during critical incidents, reducing emergency response time by several months.
  • Optimized patient turnover rates during peak periods by 43%, ensuring efficient workflow while maintaining quality care.
  • Introduced symptom checklist in intake assessments, improving early detection of acute conditions, reducing hospital admission time by 48%.
  • Developed a rapid intake screening tool for emergent conditions, resulting in 30% faster recognition of high-risk cases.
  • Reviewed and corrected intake documentation errors, improving hospital compliance with HIPAA regulations by 18%.
  • Worked with multidisciplinary teams to refine triage protocol updates, leading to a 40% improvement in patient wait time metrics.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Recognized for efficiently resolving intake-related patient crises, reducing escalation events by 29%.
  • Helped reduce patient diagnostic delays by streamlining intake communication between departments, increasing care coordination by 73%.
  • Collaborated with healthcare teams to develop individualized care plans based on intake assessment, improving patient outcomes by 81%.

Affiliations

  • Patient Advocacy Network for Underserved Populations
  • Continuing Nursing Education Program Sponsor, 2018
  • Board Member – Preventative Care and Patient Education Initiative
  • Healthcare Preparedness Taskforce – Disaster Nursing Response
  • Professional Nursing Organization of Columbus
  • International Association of Administrative Professionals
  • National Case Management Network (NCMN)
  • Jaycees
  • National Association of Licensed Practical Nurses (NALPN)
  • Certified Nurse Educator (CNE) through professional development program

Certifications

  • Certified Healthcare Access Manager (CHAM)
  • Informatics Nursing Certification (RN-BC)
  • Project Management Professional (PMP)
  • Licensed Vocational Nurse (LVN) - North Carolina
  • Certified Hospice and Palliative Nurse (CHPN)
  • Salesforce
  • Certified Occupational Health Nurse (COHN)
  • Infection Prevention Certification (CIC)
  • Advanced Cardiac Life Support (ACLS) Certification by the American Heart Association
  • CompTIA Network+

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