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Skills

  • Medical records management
  • Team building
  • Case management
  • Operational improvement
  • Chronic disease management
  • Completing insurance forms
  • HIPAA Compliance and Confidentiality
  • Standard application
  • Heat therapy for pain management
  • Diagnostic accuracy improvement

Work Experiences

  • Kept detailed records of test results by entering data and patient information into a computer.
  • Administered electrical stimulation treatments.
  • Used quality controls to monitor process test accuracy.
  • Achieved results within process timeframe.
  • Administered heat therapy treatments.
  • Directed patients to exam rooms, answered questions, and helped doctors prepare for exams.
  • Achieved zero discrepancies during the annual audit.
  • Achieved zero compliance issues during internal audits.
  • Assisted the chiropractor in spinal manipulations.
  • Achieved a 70% improvement in patient outcomes.

Summaries

  • Certified Chiropractic Assistant with 8 years of successful workflow optimization and data analysis experience.
  • Professional with a medical background and team-building skills seeking a position in a deadline-driven environment.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the system business.
  • Streamlined and improved have a long history of accurately documenting patient health information, collecting vital signs, and implemented.
  • Certified Chiropractic Assistant is a multi-talented Certified Chiropractic Assistant who is consistently rewarded for planning and operational improvements.
  • Healthcare professional with over 6 years of experience in a fast-paced environment.
  • Certified Chiropractic Assistant skilled in administering pain-management therapies, including ultrasound, achieving a 56% decrease in patient discomfort.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Independent worker with extensive medical experience and a meticulous nature dedicated to providing the best possible care to patients.
  • To improve patient satisfaction and retention, be cheerful during each patient interaction.

Accomplishments

  • Trained in medical procedures and insurance coding, ensuring billing accuracy and reducing resubmissions by 18%.
  • Documented and resolved system which led to metric.
  • Spearheaded the introduction of new scheduling software, which reduced appointment allocation errors by 27%.
  • Performed ultrasonic therapies with an accuracy rate of 66%, significantly supporting patient recovery and therapy outcomes.
  • Managed inventory and ordered medical supplies, ensuring zero disruptions in treatment schedules and procedures.
  • Developed and launched patient education workshops, improving compliance with treatment plans by 54%.
  • Utilized best practices in applying therapeutic modalities, improving patient response to chiropractic care by 30%.
  • Liaised with patients, chiropractors, and insurance companies to expedite claims processing, achieving 18% fewer delays in payment approvals.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

Affiliations

  • Basic Life Support (BLS) Certification through the American Heart Association
  • Ongoing professional development with Spine Research Institute of San Diego
  • National Association of Chiropractic Assistants (NACA)
  • Contributing Author to program on patient recovery techniques
  • Chiropractic Professionals of America
  • Certified in Applied Kinesiology through the International College of Applied Kinesiology (ICAK)
  • American Marketing Association
  • American Chiropractic Association (ACA)
  • Society of Women Engineers
  • Continuing education with method for advanced chiropractic care techniques

Certifications

  • Professional Association of Health Care Office Management (PAHCOM) Certification - method
  • Certified Medical Administrative Assistant (CMAA) - standard
  • First Aid/CPR Certified
  • Certified Professional Coder (CPC) - method
  • Certified Business Analysis Professional (CBAP)
  • ServSafe
  • Certified Kinesio Taping Practitioner (CKTP) – Kinesio Taping Association International
  • Salesforce
  • HIPAA Compliance Officer Certification – system
  • Certified Public Accountant (CPA)

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