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Skills

  • Budget Management
  • Process automation
  • Process improvement
  • Framework equipment
  • Problem resolution
  • MS Office
  • Business Planning
  • Retail operations
  • Vendor relationship management
  • Regulatory compliance

Work Experiences

  • Achieved additional revenue of $2.
  • Enhanced and redefined organizational structure to maintain the company's competitive edge across territories.
  • Used forecasting to figure out what changes needed to be made in the supply chain.
  • Increased productivity by 3% while lowering staffing and operational costs.
  • Oversaw a group of 2 metric associates who dealt with the department's daily and complex requirements.
  • Various events, such as tradeshows, seminars, and workshops, were used to engage prospects and customers.
  • Increased employee morale and decreased turnover by 5%.
  • Reduced workflow inconsistencies by recruiting and hiring capable employees.
  • Achieved growth in the first quarter post-launch.
  • Shared best practices with on-site and external personnel to align efforts and goals.

Summaries

  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Proactive Designated Manager uses determination and attention to detail to produce high-quality strategic planning work.
  • Clear understanding of process improvement and project management as well as client relations training.
  • Results-driven, decisive leader who knows how to build profitable relationships with key partners, vendors, and clients.
  • Budget management, risk assessment, and process improvement are all well-trained.
  • Designated Manager is a multi-talented Designated Manager who is consistently rewarded for planning and operational improvements.
  • To take on a new role in a initiative setting, I'm ready to offer exceptional leadership and planning abilities.
  • Designated Manager is a skilled Designated Manager who provides encouragement and feedback to help employees succeed.
  • Bringing 2 years of industry experience to Meridian, and ready to take on a challenging, growth-oriented role.
  • Expertise in technology and product development.

Accomplishments

  • Introduced a continuous improvement program that reduced waste by 39% and outperformed set objectives for 2018.
  • Managed successful product launch strategy that exceeded sales targets by 52% within the first 3 weeks.
  • Generated 82% sales growth within 18 months by executing a revised product placement and promotional strategy.
  • Led the development of a customer-centric culture, decreasing customer complaints by 57% and increasing retention by 18% within 2016.
  • Independently negotiated contract renewals with 12 key vendors, resulting in a 78% improved service level.
  • Collaborated with team of 4 in the development of standard.
  • Achieved Scrum Master status for the department within 2019, reinforcing team expertise in specialized industry skills.
  • Championed a company-wide training initiative that improved team proficiency in risk assessment, earning Employee of the Year in 2017.
  • Established new operational protocols that minimized rework and decreased defect rates by 24%.
  • Reduced operational inefficiencies by integrating QuickBooks, increasing team output by 34%, and reducing backlog by 18%.

Affiliations

  • Council of Supply Chain Management Professionals (CSCMP)
  • Toastmasters
  • American Marketing Association (AMA) - Brand Management Certification
  • Business Professionals of America (BPA)
  • American Society for Quality (ASQ) - Certified Manager of Quality/Organizational Excellence (CMQ/OE)
  • Certified Facility Manager (CFM) - IFMA Certification
  • International Council of Nurses
  • American Society of Safety Professionals
  • International Customer Service Association (ICSA)
  • American Academy of Marketing Science (AAMS)

Certifications

  • Supply Chain Analytics Certification by Meridian
  • Certified Change Management Professional (CCMP) by ACMP
  • Project Management Professional (PMP)
  • Certified Manager (CM) by ICPM
  • Certified Professional in Training Management (CPTM) by Training Industry
  • Digital Marketing Strategies for Retail Professionals by framework
  • Financial Risk Manager Certification (FRM) by GARP
  • CompTIA Network+
  • Business Process Management Professional (BPMP) by ABPMP
  • Microsoft Certified Systems Engineer (MCSE)

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