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Skills

  • Spreadsheet management
  • Records management
  • Sage 50 US
  • Travel planning
  • Financial reporting
  • Executive presentations
  • Appointment setting
  • Business correspondence
  • Sorting and labeling
  • Paperwork drafting

Work Experiences

  • Prepared and distributed team-based communications to foster collaboration and boost team morale.
  • Achieved a 80% reduction in response time.
  • Took and managed incoming and outgoing calls, as well as recording and distributing accurate messages to the office staff.
  • Completed special projects on time and on budget, exceeding the goals of both the method department and the organization as a whole.
  • Completed forms, reports, logs, and records to expedite the processing of all human resources documentation.
  • Managed paper and electronic filing systems by routing various documents, taking messages, and managing incoming and outgoing mail.
  • Worked with vendors to order and maintain office supplies inventory, as well as to obtain the most cost-effective pricing.
  • Provided method software support and training to the entire office, including troubleshooting and optimization.
  • Maintained adequate stock levels in the office by restocking supplies and placing purchase orders.
  • Answered a multi-line phone system and transferred callers to the appropriate department or staff member by 3 ring.

Summaries

  • Manages multiple projects at the same time with a high level of accuracy.
  • Extensive data collection and extraction experience.
  • Exceptional at adhering to strict financial controls and deadlines.
  • Process improvement and quality assurance are examples of areas of expertise.
  • Administrative professional with strong communication, planning, and prioritization skills demonstrated over 12 years of service.
  • Document management, process improvement, and regulatory compliance are all areas where I've had a lot of experience.
  • Committed to high-quality organization and office management, as well as problem-solving skills.
  • ServiceNow expert with exceptional workflow optimization and typing abilities.
  • When it comes to supporting daily activities as well as improved to improve the program, I'm a productive team player.
  • Ambitious Office Automation Clerk who knows how to use a variety of office support equipment, such as standard and initiative.

Accomplishments

  • Successfully coordinated method for 11 attendees, staying within the budget of $16 and achieving high satisfaction ratings.
  • Incorporated a digital document management system that eliminated 59% of physical storage requirements while improving content retrieval.
  • Provided executive-level administrative support to 3 managers, allowing seamless coordination of multi-regional initiatives.
  • Led a regional audit preparation team in adhering to method, ensuring compliance with no findings or penalizations.
  • Reduced office supply costs by 49% through vendor negotiations and implementing a cost-effective replenishment system.
  • Designed and implemented an inventory management system that reduced redundant purchases and saved $9 annually.
  • Managed scheduling for 5 executive calendars, reducing overall meeting conflicts by 55% through strategic planning.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Automated quarterly expense report generation through Power BI, saving procedure hours of manual work per quarter.
  • Planned and executed cross-regional training programs to standardize office procedures, boosting staff productivity by 74%.

Affiliations

  • Toastmasters
  • Joined Annual Digital Document Management Symposium (2021)
  • American Medical Informatics Association
  • Certified Vendor Management Professional (Lean, 2019)
  • National Association of Social Workers
  • Attended 2017 Administrative Assistant Leadership Conference, Portland
  • Jaycees
  • Rotary International
  • Society for Office and Administrative Support Managers (Austin)
  • American Society of Safety Professionals

Certifications

  • First Aid/CPR Certified
  • Certified Talent Acquisition Specialist (CTAS) by program
  • Business Communication and Writing Certification from category
  • Certified Public Accountant
  • Certified Public Accountant (CPA)
  • Certified Professional Administrative Manager (CPAM)
  • CompTIA Network+
  • Travel and Expense Management Professional Certification
  • Advanced Microsoft Excel Certification
  • Certified Office Manager by Institute of Leadership & Management (ILM)

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