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Skills

  • Supervision
  • Customer service
  • Performance metrics analysis
  • Problem resolution
  • Leadership development coaching
  • Advanced communication skills
  • Process improvement
  • Goal setting and achievement tracking
  • Regulatory compliance
  • Mission planning and execution

Work Experiences

  • Aligned plans with leadership’s vision.
  • Achieved 80% retention of key personnel through the implementation of leadership development pipelines and mentorship programs.
  • Maintaining records and submitting three years reports were among the administrative tasks I handled smoothly and efficiently.
  • Transported Workday to the past year customer locations.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Achieved a 51% decrease in overstock of critical supplies.
  • Answered 3 calls per the past year to help customers with their questions and concerns.
  • Achieved a 37% improvement in talent acquisition efficiency.
  • Achieved zero safety incidents.
  • Conducted performance evaluations for 13 personnel, leading to improved morale and more accurate promotions aligned with achievements.

Summaries

  • Intelligent, perceptive, and well-organized, with sound judgment and excellent decision-making abilities.
  • Adept at high-risk, high-stakes environments.
  • Created synergy across departments.
  • Boosted overall efficiency.
  • Achieved mission success in Denver.
  • Adept at motivating cross-functional teams, fostering open communication, and creating synergy across departments to achieve mission success in Columbus.
  • Achieved results over several months.
  • Consistently met goals.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Adept at motivating cross-functional teams.

Accomplishments

  • Analyzed and optimized supply chain logistics, resulting in a 30% reduction in delivery delays for critical resources.
  • Formulated disaster response strategies that were deployed successfully in Chicago, aiding 17 people through resource distribution.
  • Developed a leadership coaching module that improved decision-making speed by 75%, enhancing operational efficiency.
  • Trained and mentored new hires, helping them achieve full competency within two years, increasing overall team performance.
  • Implemented Standard Operating Procedures (SOPs) that streamlined daily functions, cutting down operational errors by 37%.
  • Developed and executed operational strategy for process, achieving 41% progress ahead of schedule within two years.
  • Reduced asset loss by 55% through enhanced inventory tracking and management, saving $11 annually for the unit.
  • Collaborated with interdepartmental teams to build emergency response protocols, enabling a 70% faster reaction time during crises.
  • Collaborated with team of 4 in the development of initiative.
  • Achieved CPA to enhance team's operational capacity in HubSpot, leading to 35% improvement in 18%.

Affiliations

  • Military Officers Association of America (MOAA)
  • Faith-Based Aid and Mission Workers Group
  • Association for Strategic Planning (ASP)
  • Civil Affairs Association
  • United Nations Association of the USA (UNA-USA)
  • National Defense Industrial Association (NDIA)
  • American Red Cross Volunteer Corps
  • Nonprofit Leadership Alliance
  • Toastmasters
  • International Association of Law Enforcement and Intelligence Analysts (IALEIA)

Certifications

  • Certified Fund Raising Executive (CFRE) - Fundraising Professional Certification
  • Cisco Certified Internetwork Expert (CCIE)
  • American Red Cross First Aid/CPR/AED Certification
  • Certified Public Manager (CPM) – Harbor & Co., 2024
  • Apple Certified Associate (ACA)
  • Ethical Leadership Certification - Beacon Labs, 2018
  • Advanced Leadership Program Certification - Northwind, 2018
  • Certified Nonprofit Professional (CNP) - category
  • Salesforce
  • Certificate in Strategic Risk Mitigation - Meridian

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