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Skills

  • Client Database Management
  • Customer service in tax environment
  • Accounting remittances
  • Microsoft Excel proficiency
  • Cost accounting
  • Budgeting proficiency
  • Attention to detail in compliance
  • Financial reporting
  • Confidentiality in client financials
  • Vendor invoice processing

Work Experiences

  • Collaborated with senior tax officers.
  • Achieved a 52% increase in client retention.
  • Accumulated tax data.
  • Transported Jira to 6 months customer locations.
  • Conducted tax form screening for 9 clients, ensuring 100% adherence to state and federal filing requirements during 2021.
  • Answered 8 calls per one year to help customers with their questions and concerns.
  • Conducted research on tax policy changes and informed 2 team members, boosting tax return accuracy by 15%.
  • Addressed errors in clients’ tax withholding reports.
  • Assisted in the preparation of quarterly tax reports for Columbus government, ensuring punctual submissions and zero penalties.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.

Summaries

  • Clear understanding of strategic planning and vendor management as well as cross-functional collaboration training.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Strengths in stakeholder engagement and workflow optimization backed up by Miscellaneous training.
  • Standard professional with a strong understanding of numbers who is capable of managing multiple projects with tight deadlines.
  • Tax Clerk with over 11 years of experience who is efficient and detail-oriented.
  • Year-end schedules and additional documents for accounting audits are a strong suit.
  • Tax Clerk who is results-oriented and has a track record of keeping finances up-to-date and accurate.
  • Adept at processing tax adjustments and amendments to correct discrepancies, recovering significant overpayments exceeding $14 for businesses and individuals.
  • Dedicated to increasing profits, lowering accounting errors, and streamlining accounting processes.

Accomplishments

  • Resolved product issue through consumer testing.
  • Established an electronic tax filing tracker, reducing manual entry errors and enhancing filing accuracy by 78%.
  • Collaborated with 14 tax specialists to address complex tax compliance issues under program, ensuring businesses remain compliant.
  • Developed customized tax solutions for small businesses, optimizing tax reporting processes and reducing overall tax liabilities by 51%.
  • Monitored client tax payment schedules for timely submission of quarterly tax estimates, reducing late penalties by 35% for 2022.
  • Coordinated with financial teams to forecast tax obligations for clients, improving cash flow management by 71% during initiative.
  • Trained and onboarded new hires in tax documentation procedures, cutting processing errors by 16% within two years.
  • Used Microsoft Excel to analyze client tax scenarios, identifying an average of $7 in missed deductions per client filing.
  • Performed manual audits of past-due tax liabilities and collaborated directly with clients, leading to a 29% reduction in outstanding payments.
  • Assisted accountants by managing paperwork and records for clients’ VAT returns, ensuring all documentation met regulatory requirements in Raleigh.

Affiliations

  • Association for Supply Chain Management (APICS)
  • National Association of Social Workers
  • QuickBooks Certification in 2019
  • Chartered Tax Adviser (CTA) Certification
  • Lions Club
  • Association of Certified Fraud Examiners (ACFE)
  • Society of Women Engineers
  • Society of Human Resource Management
  • Volunteer Tax Preparer, VITA Program at Austin
  • Certified Tax Professional (CTP) Program Completion

Certifications

  • Advanced Diploma in Taxation Services – Cedar Works
  • CompTIA Security+
  • CompTIA Network+
  • Cisco Certified Internetwork Expert (CCIE)
  • Excel for Tax Professionals – method
  • Chartered Tax Professional (CTP)
  • Federal Tax Update Certification – 2023, category
  • Certified Fraud Examiner (CFE)
  • Regulatory Compliance Certificate in Tax Law – Summit Group
  • Tax Filing Compliance Course Completion – procedure

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