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Skills

  • Staffing strategy
  • Candidate experience improvement
  • Recruiter team leadership
  • Equal opportunities facilitation
  • Compensation Benchmarking
  • Multilingual recruitment communication Spanish
  • Recruitment software proficiency (ServiceNow)
  • Communications management
  • Company organization
  • Benefits administration

Work Experiences

  • Devised lead generation marketing strategies.
  • Acted as a liaison between various business divisions in order to improve communication.
  • Implemented a new-hire program that included training initiatives as well as problem-solving and document processing.
  • Organized and led a 14-day staff orientation and training to promote collaboration.
  • Copied, logged, and scanned supporting documents before filing everything in the client's files.
  • Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.
  • Entered data into the Jira system, including payments, account information, and call logs.
  • Reduced workers' compensation claims by implementing a corporate safety training program.
  • Started two key partnerships that resulted in a 54% increase in revenue.
  • Answered an average of 6 calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products.

Summaries

  • Exceptional at creating marketing strategies that attract qualified candidates.
  • Exceptional relationship-building abilities.
  • Articulate negotiator adept at assisting competitive company growth by locating top-quality candidates for key positions.
  • Clear understanding of project management and stakeholder engagement as well as project management training.
  • Staffing Manager, 7 years of experience in recruiting, interviewing, training, and public speaking
  • Strengths in client relations and strategic planning backed up by Human Resources training.
  • Proactive Human Resources Director with exceptional ability to leverage talent and best practices to improve the effectiveness of the organization.
  • Top-producing salesperson and industry expert in Human Resources.
  • Looking for a job with a company that values process improvement.
  • Design and development of successful process embedded software applications in the past.

Accomplishments

  • Managed
  • Monitored
  • Guided
  • Advised
  • Recommended
  • Documented and resolved procedure which led to metric.
  • Facilitated the launch of Tableau recruitment software across 16 departments, ensuring a 74% adoption rate among internal teams.
  • Built data-driven reporting metrics to measure key recruitment KPIs, reducing time-to-fill by 78% and improving hiring conversions.
  • Identified
  • Championed a feedback-driven interview process, increasing candidate acceptance rates by 45% after implementation.

Affiliations

  • Recruiters & Talent Management Professionals Network
  • Association for Computing Machinery
  • WorldatWork - Total Rewards Association
  • Lions Club
  • National Human Resources Association (NHRA)
  • National Association of Personnel Services (NAPS)
  • Rotary International
  • Human Capital Institute (HCI)
  • International Council of Nurses
  • Succession Planning and Leadership Development Working Group

Certifications

  • Certified Staffing Professional (CSP) - method
  • Certified Public Accountant
  • Senior Professional in Human Resources® (SPHR) - HRCI
  • Strategic Human Resources Leadership Certificate - framework
  • CompTIA Security+
  • Google Analytics for Recruiters Certification
  • Recruitment Marketing Specialist Certification - Workday
  • Cisco Certified Network Associate (CCNA)
  • Advanced Workforce Planning Certification - Australian Human Resources Institute (AHRI)
  • Microsoft Certified Systems Engineer (MCSE)

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