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Skills

Budgets
Process improvement
Team building
Business operations
Patient support program design and implementation
Clinical training program adaptation based on feedback
Customer service
Research abilities
Data-driven clinical education assessments
Communications

Work Experiences

Collaborated with medical science liaisons.
Collaborated with medical science liaisons to deliver evidence-based disease education, supporting successful product launch in the Midwest.
Achieved a 57% boost in product adherence.
Assisted in the creation of clinical pathways.
Looked for industry trends on social media and through online sources.
Identified process improvements in day-to-day functioning of department.
Collaborated with key opinion leaders to co-host webinars on newly available treatments, reaching an audience of 12 physicians and researchers.
Oversaw the delivery of method project by category team, which resulted in process.
Assisted in the creation of clinical pathways for rare diseases, reducing time to diagnosis by 7 days on average.
Built partnerships with advocacy groups.

Summaries

Overall morale and productivity are boosted by experience in policy development and staff management procedures.
Costs were consistently reduced while profits were increased.
Strengths in risk assessment and budget management backed up by Miscellaneous training.
Achieved an average reduction of 9 days.
Achieved a 35% increase in adherence.
Collaborated with pharmacists.
Health Educator who is dedicated to promoting individual and community health through education and public awareness.
Contributed to regional community outreach events.
Advocated for evidence-based, patient-centered education practices, contributing to the successful adoption of new rare disease treatments in the Southeast, with a 71% increase in adherence.
Contributed to seamless integration of new rare disease therapies.

Accomplishments

Used Microsoft Excel to develop inventory tracking spreadsheets.
Led 18 peer-to-peer healthcare provider (HCP) training sessions, growing referral networks by 58% over method within Boston.
Utilized learning management systems to track and report on HCP engagement levels, increasing completion rates for required training by 34%.
Resolved product issue through consumer testing.
Led educational training for clinical trial site coordinators, contributing to a 26% improvement in patient enrollment and retention.
Partnered with advocacy groups to build patient-centric educational programs, achieving a 77% increase in patient support group participation.
Pioneered a proactive educational outreach program tailored to patient advocacy groups, increasing awareness of clinical trials and boosting trial participation by 11%
Increased engagement with rare disease specialists by 30% via strategic cross-functional collaboration with MSLs, sales, and regulatory teams.
Enabled 13 HCPs at specialized clinics to integrate novel therapies into treatment regimens, showcasing competitive advantages of SAP leading to 42% market share growth.
Introduced localized disease awareness campaigns within the Midwest, leading to 18 new referrals and increased geographic reach for our clinical education program.

Affiliations

American Academy of Emergency Medicine (AAEM)
Association for Computing Machinery
Society for Inherited Metabolic Disorders (SIMD)
Rare Disease Educators Network (RDEN)
Lions Club
The Genetics Society of America (GSA)
Rotary International
European Organization for Rare Diseases (EURORDIS)
American Society of Safety Professionals
Association for Multidisciplinary Education and Practice (AMEP)

Certifications

Cisco Certified Network Associate (CCNA)
Board Certification in Clinical Genetics 2022
Certified Clinical Research Professional (CCRP) - 2024
CompTIA Network+
Google Certified Professional Cloud Architect
Regulatory Compliance in Rare Disease Education (RCRE) Meridian 2023
Patient-Centered Coordination Certification (PCC) 2021
Certified Health Education Specialist (CHES) - 2017
Patient Access Specialist Certification 2023
Certified Healthcare Education Specialist (CHES)

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