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Skills

  • HIPAA compliance
  • Tracheostomy care
  • Medication administration
  • Client intake and assessments
  • Trauma-informed care
  • Casewatch
  • Patient and family advocacy
  • Data entry
  • Treatment access
  • EMR / EHR

Work Experiences

  • Visited 10 locations in Portland to perform various HIV tests, including process tests.
  • Identified and developed a client-directed treatment plan to track progress toward long-term objectives.
  • Provided critical-ill patients with a skilled, timely, and level-headed emergency response.
  • Physical assessments, medication, and chronic disease management were all part of my care for home health patients.
  • Reported findings to quality departments and collaborated with the team to develop corrective actions for any deficiencies after conducting routine restraint audits.
  • Accommodated diverse needs.
  • Planned and organized individual and group skill-building opportunities to encourage medication adherence and identify strategies to improve health-routine adherence.
  • Achieved a 57% improvement in viral load suppression.
  • Was in charge of providing direct care to up to 10 patients on a 6-bed medical-surgical unit, delegating nursing assignments, and supervising a team of nurses, LPNs, technicians, and unit clerks.
  • Recruited 7 high-risk individuals for testing services by participating in outreach events such as standard and initiative.

Summaries

  • Proven track record of using critical thinking, analysis, and medical knowledge to provide exceptional care in high-pressure situations.
  • Considered to be a hard worker with a strong desire to succeed.
  • Focused on advancing expertise in client relations while fostering innovation.
  • Aimed at improving the holistic well-being of clients living with HIV.
  • Adept in team-based care delivery.
  • Expert in all aspects of patient care, with a track record of success in collaborating with multidisciplinary teams to develop care plans aimed at assisting patients in recovering from medical or surgical procedures as well as managing complex mental illnesses.
  • In fast-paced emergency medicine settings, prioritizes clinical and operational tasks.
  • Individual who is dedicated to conducting HIV awareness programs and encouraging people to adopt safe and healthy sexual behaviors.
  • Professionally trained with cross-functional collaboration and process improvement abilities.
  • Achieved a 56% increase in client retention.

Accomplishments

  • Coordinated transition-to-care plans for recently diagnosed individuals, reducing the time taken to start ART from 8 days to 11 days.
  • Provided crisis intervention services and emotional support for clients facing housing or food insecurity, reducing emergency room visits by 71%.
  • Successfully advocated for clients during meetings with medical providers, leading to timely access to budget management, enhancing client health outcomes.
  • Collaborated with community organizations to host events that connected over 16 individuals with HIV screening and education resources.
  • Acted as a liaison between clients and legal advocates, helping 4 clients navigate disability and insurance claims successfully.
  • Maintained strict confidentiality in managing client records, using Salesforce to ensure secure and compliant documentation.
  • Led workshops on HIV stigma reduction, creating a safer community environment and increasing client comfort in seeking treatment by 44%.
  • Directed a peer mentorship program that improved clients' self-management of HIV by 66% within the first two years.
  • Provided ongoing support in managing co-occurring disorders (e.g., mental illness or substance use) in 5 clients, improving health profiles by 18%.
  • Documented and resolved framework which led to standard.

Affiliations

  • Center for Disease Control and Prevention (CDC) HIV Training Program
  • Council on Social Work Education (CSWE) - HIV Educational Programs
  • National PrEP Program Management Initiative
  • National Urban League Health & Wellness Network
  • National Community Health Worker Programs for HIV Services Initiative
  • National Harm Reduction Coalition (NHRC)
  • International Association of Administrative Professionals
  • National Coalition for LGBTQ Health
  • American Society of Safety Professionals
  • Professional Association of Therapeutic Horsemanship International (PATH Intl.) - Equine Therapy for HIV Clients Training Certification

Certifications

  • Community Health Worker (CHW) Certification - initiative
  • Project Management Professional (PMP)
  • HIPAA Compliance Certification - standard
  • Certified HIV/AIDS Case Manager (ACM) - program
  • HIV Testing & Counseling Certification - system
  • Apple Certified Associate (ACA)
  • ServSafe
  • First Aid/CPR Certified
  • Health Resources and Services Administration (HRSA) Ryan White Grant Compliance Training
  • Motivational Interviewing Training - method

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