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Skills

  • Casewatch
  • Intravenous therapy
  • Community outreach
  • Education programs
  • Quality improvement initiatives
  • Data entry
  • Motivational interviewing
  • Client Referrals
  • Client advocacy
  • Collecting vitals

Work Experiences

  • Reported findings to quality departments and collaborated with the team to develop corrective actions for any deficiencies after conducting routine restraint audits.
  • Worked with case managers to help clients find resources such as mental health care, substance abuse treatment, domestic violence services, and housing assistance.
  • Was in charge of patient care from admission to discharge, including patient assessments, care planning, health education, and discharge support, in order to provide comprehensive care to over 6 patients on a daily basis.
  • Visited 10 locations in Portland to perform various HIV tests, including process tests.
  • Recruited 7 high-risk individuals for testing services by participating in outreach events such as standard and initiative.
  • Conducted scientifically-based HIV prevention education sessions with HIV positive individuals through workshops and social marketing activities.
  • Planned and organized individual and group skill-building opportunities to encourage medication adherence and identify strategies to improve health-routine adherence.
  • Achieved 67% in client satisfaction surveys.
  • Achieved 9 successful grant applications.
  • Was in charge of providing direct care to up to 10 patients on a 6-bed medical-surgical unit, delegating nursing assignments, and supervising a team of nurses, LPNs, technicians, and unit clerks.

Summaries

  • During each shift, an attentive nursing professional provides a high level of care, patient assistance, and process improvement.
  • Clear understanding of quality assurance and vendor management as well as quality assurance training.
  • Successfully led unit-based groups to improve care delivery and patient satisfaction.
  • Performance reporting is something I'm very familiar with.
  • Achieved a 80% improvement in overall client quality of life evaluations.
  • HIV Case Manager is a multi-talented HIV Case Manager who is consistently rewarded for planning and operational improvements.
  • Achieved a 56% increase in client retention.
  • Ready for a new opportunity to put my outstanding nursing skills to work in a process setting.
  • Bringing a 4-year track record of nursing success and seeking a HIV Case Manager position with a system facility.
  • Aimed at improving the holistic well-being of clients living with HIV.

Accomplishments

  • Assessed and escalated client emergencies to the appropriate health and legal services, ensuring prompt support and crisis resolution.
  • Documented and resolved framework which led to standard.
  • Maintained strict confidentiality in managing client records, using Salesforce to ensure secure and compliant documentation.
  • Secured 6 multi-year grants through detailed public health proposals, maintaining HIV services for vulnerable populations.
  • Achieved 68% improvement in ART adherence through proactive client re-engagement efforts, including home visits and telehealth check-ins.
  • Successfully advocated for clients during meetings with medical providers, leading to timely access to budget management, enhancing client health outcomes.
  • Created community outreach program that connected 10 clients with essential housing and nutrition resources, improving overall health stability by 68%.
  • Resolved product issue through consumer testing.
  • Monitored client progress using outcome-based tracking systems, resulting in improved treatment adherence rates of 52%.
  • Developed and delivered tailored counseling sessions focusing on mental health, reducing anxiety and depression symptoms among 68% of clients.

Affiliations

  • American Public Health Association (APHA) - HIV/AIDS Section
  • American Society of Safety Professionals
  • UNAIDS Global HIV Prevention Coalition
  • Project Management Institute
  • Society for Social Work Leadership in Health Care (SSWLHC)
  • American Case Management Association (ACMA)
  • Association for Supply Chain Management (APICS)
  • Gay and Lesbian Medical Association (GLMA)
  • National LGBT Health Education Center
  • American Psychological Association (APA) - HIV/AIDS Regional Interest Group

Certifications

  • CompTIA A+ Technician
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Health Resources and Services Administration (HRSA) Ryan White Grant Compliance Training
  • Trauma-Informed Care Certification - category
  • Certified Public Accountant
  • HIPAA Compliance Certification - standard
  • HIV Testing & Counseling Certification - system
  • Microsoft Certified Systems Engineer (MCSE)
  • ServSafe
  • Cisco Certified Internetwork Expert (CCIE)

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