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Skills

  • Team Leadership
  • Continuous process improvement
  • Hardware evaluation
  • Document scanning
  • Clerical support
  • First Aid and CPR
  • Strong verbal communication
  • Budgets
  • Team management
  • Product testing

Work Experiences

  • Guided
  • Kept an eye on the maintenance of the category and standard areas and alerted the category department if there were any issues that needed to be addressed right away.
  • Made a proposal
  • Dove into the water right away to assist struggling swimmers.
  • On-site training was provided by me.
  • Completed the work outlined on the repair order with efficiency and accuracy.
  • Provided management with procedure updates on renewal progress, at-risk renewals, and renewal forecasts.
  • Informed guests about daily specials and menu options, allowing them to make informed decisions about appetizers, entrees, and desserts.
  • Used SAP to accurately enter data into a batch ticketing system.
  • Provided emergency aid to hikers who were suffering from heat exhaustion and called for paramedics to transport them to the hospital.

Summaries

  • Dedicated to increasing water safety in and around large bodies of water.
  • Deadline-driven
  • Pragmatic
  • Over 6 years of experience as a high-performing leader and operations manager, delivering successful improvements in business operations, profitability, and team development.
  • With good physical stamina and reflexes, he is agile and responsive.
  • Professional with over 11 years of experience in project management and process improvement initiatives across the enterprise.
  • Adaptable, tenacious, and capable project manager with over 12 years of experience leading teams, resolving conflicts, networking with prospects, and managing budgets to maximize profits.
  • A committed, tactical team builder and strategic planner seeking a position in account management or sales with a forward-thinking elevator service and construction firm.
  • Service-driven
  • Talented and outgoing professional with experience in process and framework swimming techniques.

Accomplishments

  • Resolved product issue through consumer testing.
  • Proactively identified and mitigated high-risk swimmer behaviors, reducing incident reports by 80% within 2019.
  • Implemented new record-keeping practices for daily pool operations, reducing reporting errors for inspection by 67%.
  • Increased sales 3% over two years.
  • Conducted daily audits of pool safety equipment, ensuring adherence to framework and maintaining a 16% compliance rate.
  • Reduced unplanned overtime costs by $13 per month by optimizing lifeguard scheduling and adjusting resource allocation through data-driven insights.
  • Supervised daily pool operations, ensuring compliance with local and state regulations requiring a minimum of 11 hours of active lifeguard coverage.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Led, trained, and mentored a team of 18 lifeguards, improving safety response times by 51% across the aquatic facility.
  • Contributed to the creation and distribution of a swimmer safety handbook used by over 14 pool visitors, reinforcing personal responsibility for water safety.

Affiliations

  • Jaycees
  • National Association of State Boating Law Administrators (NASBLA)
  • Freemason
  • International Life Saving Federation (ILS)
  • Society of Women Engineers
  • Association for Supply Chain Management (APICS)
  • National Pool Safety Council (NSPC)
  • American Academy of CPR and First Aid, Inc.
  • National Recreation and Park Association (NRPA)
  • National Drowning Prevention Alliance

Certifications

  • First Aid/CPR Certified
  • USA Swimming Coach Safety Certification
  • Outreach Instructors Certification - United States Lifesaving Association (USLA)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Pool Operator (CPO)
  • Certified Water Rescue Specialist
  • Google Certified Professional Cloud Architect
  • National Lifeguard Certification (NLS)
  • Wilderness First Responder (WFR) - 2017
  • Ellis & Associates International Lifeguard Training Program

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