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Skills

  • Wellness services
  • Recruiting and Hiring
  • Alzheimer’s and dementia care expertise
  • Physician order processing
  • Data-driven care plan adjustments
  • Relationship building and retention
  • Therapy programs
  • Effective team oversight
  • Training and development
  • Compliance audit success

Work Experiences

  • Worked with the store manager to keep things running smoothly on a daily basis.
  • Prepared monthly financial reports for the board of directors, including income statements, balance sheets, and cash flow statements.
  • Organized and hosted community service activities both on and off campus.
  • Was in charge of the organization's social media accounts and websites, which I updated on a regular basis with new, exciting content.
  • Evaluated clients' work readiness, made referrals, and provided job search coaching.
  • Gathered information, analyzed it, and organized it into reports that were distributed to the appropriate people.
  • Hired, trained, and supervised all employees, as well as providing direct supervision, ongoing staff development, and continuing education.
  • Developed connections with potential employers and referral sources.
  • Prospective residents and their families were given tours of the facility by me.
  • Received and resolved an average of 15 complaints and problems every week.

Summaries

  • Strong organizational skills, as well as a thorough knowledge of data collection and performance metrics.
  • Volunteer Coordinator with a positive attitude who excels at establishing structure, defining roles, and filling positions.
  • Colorado has granted me a license.
  • Professional with a passion for finding and training successful volunteers.
  • Professional with extensive knowledge of immunizations and performance metrics.
  • Versatile Social Services Director who works well with staff, supervisors, and program directors.
  • Excellent planning and program management skills. Highly organized and hardworking.
  • Grant writing, fundraising, and media relations are all skills she possesses.
  • Grant writing and event planning are two areas where I have a lot of experience.
  • Memory Care Director is a multi-talented Memory Care Director who is consistently rewarded for planning and operational improvements.

Accomplishments

  • Led efforts to overhaul the memory care wing's design, optimizing facility layout to enhance resident safety and comfort, resulting in 29% fewer fall incidents.
  • Partnered with local universities to integrate new memory care research and best practices, enhancing case management protocols and resulting in a 17% improvement in care outcomes.
  • Established a resident-centered care model, tailoring individual care plans for 14 residents, which led to a 37% increase in family satisfaction scores.
  • Utilized crisis management techniques to resolve staff conflicts quickly and improve team dynamics, resulting in 63% better staff retention rates after 2017.
  • Invented a cloud-based schedule management system that reduced scheduling conflicts among staff by 53% and improved workforce efficiency.
  • Aligned with healthcare providers to bring mobile labs to the facility, elevating diagnostic accuracy and reducing wait times by 35%.
  • Managed category residential facility serving 17 families.
  • Directed performance improvement initiatives that saw a 41% reduction in antipsychotic medication use among memory care patients within several months.
  • Earned recognition from framework for exemplary dementia care, achieving full compliance in care quality standards for 18 months.
  • Introduced cognitive behavioral interventions into daily routines, leading to a 20% reduction in resident anxiety-related behaviors.

Affiliations

  • American Medical Informatics Association
  • Long-Term Care Association Texas
  • National Council of Certified Dementia Practitioners (NCCDP)
  • Rotary International
  • American Health Care Association (AHCA) Leadership Affiliate
  • Health Information Management Systems Society (HIMSS) in Assisted Living
  • Caregiving Leadership and Dementia-Specific Support Programs
  • Certified Alzheimer's Disease and Dementia Care Trainer
  • Quality Improvement Network - Memory Care Roundtable
  • American Society of Safety Professionals

Certifications

  • Gerontology Certification - category
  • Advanced Practice Registered Nurse (APRN) - Geropsychiatry Focus
  • Program Director Leadership Training for Senior Care (PDLT) - Beacon Labs
  • Google Certified Professional Cloud Architect
  • Certified Geriatric Care Manager (CGCM) - Summit Group
  • Certified Professional in Healthcare Quality (CPHQ) - Lakeside Partners
  • Board-Certified Geriatric Pharmacist (BCGP) - process
  • Certified Alzheimer's Caregiver (CAC) - Cedar Works
  • Certified Protection Officer (CPO)
  • Certified Chronic Care Professional (CCP) - system

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