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Skills

  • Problem resolution
  • Team building
  • Data analytics in healthcare
  • Healthcare workforce development
  • Hospital readmission reduction
  • Supervision
  • Records review
  • 3M Encoder
  • Customer service
  • Project organization

Work Experiences

  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Went over the charts and highlighted any information that was missing or incorrect.
  • Accelerated approval by 74% ahead of schedule.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Used classification manuals to learn more about disease and diagnosis processes.
  • Achieved Innovation Award for care quality.
  • Looked for industry trends on social media and through online sources.
  • Collaborated with IT and nursing leadership during EHR updates, which directly contributed to a 81% increase in nursing speed of order entry.
  • Advised Portland-based clinics on the implementation of metric, reducing errors in medication administration by 27%.
  • Assessed future growth in virtual care.

Summaries

  • Achieved a 75% faster care delivery model.
  • Senior Clinical Consultant is a multi-talented Senior Clinical Consultant who is consistently rewarded for planning and operational improvements.
  • Adept at collaborating with cross-functional teams.
  • Within Healthcare, senior Senior Clinical Consultant and outstanding performer in project management and process improvement.
  • Achieved a 21% increase in patient satisfaction.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Senior Clinical Consultant with over 7 years of experience in the healthcare field.
  • Achieved 37% cost savings.
  • Committed to healthcare excellence.
  • Dedicated performer with experience processing subpoenas and court orders.

Accomplishments

  • Collaborated with IT and clinical staff to incorporate predictive analytics into patient monitoring protocols, decreasing adverse events by 69% %.
  • Reduced clinical documentation errors by 41% after implementation of new electronic health record standards across 15 departments.
  • Initiated a telemedicine program in Portland, resulting in a 74% improvement in patient access to care during two years.
  • Provided comprehensive clinical performance reports to senior management, driving operational improvements that saved $4 and improved resource allocation.
  • Led cross-functional teams in the redesign of patient care workflows, reducing patient cycle time by 82% and boosting overall patient satisfaction.
  • Completed vendor contract negotiations that resulted in $11 in savings while improving the technological capabilities of patient care systems.
  • Documented and resolved system which led to metric.
  • Worked closely with process vendors to tailor system functionalities, resulting in an Top Performer for outstanding quality improvement.
  • Facilitated cross-departmental process improvements in care coordination, optimizing discharge times by 66% for patients requiring follow-up.
  • Collaborated with team of 7 in the development of initiative.

Affiliations

  • Guest Speaker, National Patient Safety Foundation (NPSF)
  • Member, American Telemedicine Association (ATA)
  • Active Contributor, Medical Group Management Association (MGMA)
  • Collaborator, Institute for Healthcare Improvement (IHI)
  • International Council of Nurses
  • American Marketing Association
  • Association for Computing Machinery
  • Rotary International
  • Association for Supply Chain Management (APICS)
  • Recipient, Clinical Innovation Award 2021, Cedar Works

Certifications

  • Certified Nurse Consultant (CNC) by Ironclad Systems
  • Nurse Executive Certification (NE-BC) by Vantage
  • Certified Health Data Analyst (CHDA) by Harbor & Co.
  • Fellow of the American College of Healthcare Executives (FACHE)
  • Google Certified Professional Cloud Architect
  • CompTIA A+ Technician
  • Certified Professional in Healthcare Human Resources (CHHR) by American Hospital Association (AHA)
  • Advanced Practice Registered Nurse (APRN) License by Georgia
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Documentation Improvement Practitioner (CDIP) by Ironclad Systems

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