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Skills

  • Contract negotiations
  • Multilingual communication skills (Mandarin)
  • Employee Engagement Strategies
  • HR restructuring management
  • Operations and finance expert
  • Employee performance management
  • Program management
  • Learning and development program implementation
  • Change Management Leadership
  • Crisis management consulting

Work Experiences

  • Reviewed and approved individual division budgets, financial reports, proposed activities, and staffing levels that had an impact on the department's budget.
  • Achieved results in under six months.
  • Achieved a seamless transition.
  • Enabled revenue generation by pursuing partnerships, securing funding, and capitalizing on market opportunities.
  • Collaborated across departments to help with workflow and gather reports and data to achieve category.
  • Aligned compensation with market trends.
  • Achieved results within 18 months.
  • Achieved a 67% improvement in retention of key talent.
  • Advised senior leadership on talent planning.
  • Oversaw and organized internal communication in order to hold employees accountable to their goals.

Summaries

  • Staffing, training and development, budgeting, and program management skills have been demonstrated.
  • Executive, Human Resources Administration with a passion for improving the availability, reliability, security, and scalability of business and IT systems.
  • Expert in meeting procedures and efficient meeting management.
  • Exceed expectations in terms of group performance and scheduling efficiency.
  • Dynamic and decisive leader with strong problem-solving and planning skills.
  • Motivated executive with a track record of developing policies, improving performance, and updating processes.
  • Exceptional executive with a track record of increasing organizational productivity, lowering staff turnover, and finding cost-effective solutions to operational issues.
  • Eager to use my drive, experience, and personal strengths to contribute to the success of my company.
  • Intuitive and graceful when it comes to managing high-volume workloads in rapidly changing environments.
  • Client executive with 17 years of experience and advanced networking, lead generation, and revenue generation skills.

Accomplishments

  • Program Management: - category.standard.Public Relations: - framework.program.
  • Led the design and implementation of an employee alumni network, successfully re-hiring 5 top performers into key roles.
  • Coached and mentored a team of 14 HR professionals to enhance employee relations efforts, reducing formal grievances by 44%.
  • Resolved product issue through consumer testing.
  • Led organizational redesign initiatives that realigned 9 roles, reducing labor costs by 38% and improving operational efficiency.
  • Revised company’s employee handbook to include updated policies on remote working, resulting in a smoother transition for 18 employees during 2016.
  • Resolved a labor dispute involving 5 employees within several months, avoiding potential litigation and preserving employer-employee relations.
  • Devised a talent acquisition strategy leveraging social media and data analytics to fill key executive positions, reducing time-to-hire by 9 days.
  • Led the implementation of a critical employee engagement survey that resulted in 76% participation, providing actionable insights for executive decisions.
  • Identified labor cost-saving strategies that reduced payroll expenditures by $232,000 annually while maintaining workforce morale.

Affiliations

  • The Conference Board’s Human Capital Membership
  • Project Management Institute
  • Union of Business Executives for Leadership in Human Resources
  • American Marketing Association
  • International Association of Administrative Professionals
  • Society for Industrial and Organizational Psychology (SIOP)
  • National Employment Law Council (NELC)
  • American Society of Safety Professionals
  • Human Capital Institute (HCI)
  • The Brookings Institution Human Resources Roundtable

Certifications

  • Certified Diversity and Inclusion Professional (CDIP)
  • HR Compliance Certificate Program
  • Apple Certified Associate (ACA)
  • Certified Public Accountant
  • HRCI Senior Professional in Human Resources (SPHR)
  • Certified Employee Benefits Specialist (CEBS)
  • Workforce Planning Professional (WFP)
  • Certified Business Analysis Professional (CBAP)
  • HR Data Analyst Certification
  • SHRM Certified Professional (SHRM-CP)

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