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Skills

  • Organization and planning
  • Rheumatology
  • Blood Withdrawal certification
  • Geriatric treatment knowledge
  • Fundraising and major donor development
  • STD counseling and care awareness
  • Conflict resolution
  • IV therapy
  • SAP proficiency
  • BAC screening/drug screen collection

Work Experiences

  • Managed
  • Coordinated the review, revision, and creation of operational policies within the emergency department.
  • Sought advice.
  • Assisted physicians with instruments, injections, and suture removal while they examined and treated patients.
  • Processed monthly department performance reports.
  • Created high-quality images for referring physicians.
  • Assessed
  • Determined that complex cases necessitated additional assessment activities in order to effectively manage care plans.
  • Kept a close eye on competitor activity, legislative and regulatory initiatives, as well as agency concerns and contracts, and devised responses.
  • Helped with community-oriented public relations.

Summaries

  • Medical Assistant with over 8 years of experience working in a busy medical office with a variety of patients.
  • Leadership skills that guide nursing teams to positive outcomes and drive organizational performance are demonstrated.
  • Endoscopy Staff Nurse with 12 years of experience who is meticulous in her work.
  • Proven ability to excel at a variety of sales approaches and techniques that build trusting relationships, productive communications, and long-term relationships.
  • With a solid career background and top-notch clinical acumen, I am a caring and passionate healthcare professional.
  • Clinical Instructor with a proven track record of developing education programs, curricula that meet accreditation standards, and lessons that incorporate instructional technology.
  • With a gift for leading by example, she excels at providing comprehensive patient care and education.
  • Interested in bringing leadership and clinical expertise to a hospital with room for advancement.
  • Over 14 years of experience as a Registered Nurse providing comprehensive patient care.
  • Capable of carrying out leadership responsibilities effectively and thoroughly.

Accomplishments

  • Effectively managed client escalations by quickly identifying root causes, reducing client churn by 42%.
  • Developed a client needs assessment tool that improved service customization, boosting client retention by 20%.
  • Documented and resolved metric which led to initiative.
  • Home Aid: Assisted patients with bathing, dressing, daily hygiene care and grooming. Provided patients with transportation to and from doctor appointments.
  • Collaboration: Collaborated with physicians to plan and implement patient care.
  • Ensured seamless hand-offs between departments, reducing client service delays by 46% and optimizing client satisfaction.
  • Perinatal Care: Assisted physicians in focus studies of prenatal care. Performed basic physical assessments of newborns and infants.
  • Research: Completed group study focused on patient comfort, costs and test results, which resulted in increased patient satisfaction.
  • Facilitated professional development workshops for the client care team, resulting in a 28% increase in employee skill growth and a drop in turnover.
  • Home Aid: Assisted patients with bathing, dressing, daily hygiene and grooming. Provided patients with transportation to and from medical appointments.

Affiliations

  • American Association of Service Coordinators
  • Association for Computing Machinery
  • Association for Supply Chain Management (APICS)
  • Society for Social Work Leadership in Health Care (SSWLHC)
  • National Association of Crisis Management Professionals
  • National Care Planning Council
  • National Association of Social Workers
  • National Alliance for Caregiving (NAC)
  • Society of Human Resource Management
  • Association of Healthcare Administrative Professionals (AHCAP)

Certifications

  • Certified Alcohol Counselor I (CACI)
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Public Accountant (CPA)
  • ANA Certified in Family Psychiatric & Mental Health NP
  • Graduate Certificate in Clinical Pathology
  • Project Management Professional (PMP)
  • First Aid/CPR Certified
  • Certified Business Analysis Professional (CBAP)
  • Pediatric Advanced Life Support (PALS)
  • Pediatric Education for Prehospital Professionals (PEPP)

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