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Skills

  • Weekly Payroll
  • Customer satisfaction
  • Piano lessons
  • Sales
  • CRM Systems
  • Excellent with kids
  • Proficiency in quality assurance
  • Contract auditing
  • Lead development
  • High-volume dining

Work Experiences

  • Was in charge of replacing damaged or missing products in a timely and efficient manner.
  • Decreased average order cycle time by 50% hours.
  • Recognized procedure safety concerns and contacted Warehouse Coordinator/International Shipper to express my concerns and request immediate action.
  • Labeled products or boxes and palletized larger groups for delivery to Boston to prepare inventory for sale or shipment.
  • Conducted monthly warehouse cycle counts to maintain accurate inventory data, achieving a 64% accuracy rate.
  • Accepted packages that had been delivered, verified products, and double-checked delivery totals.
  • Achieved the company’s Top Performer for excellence in shipping accuracy by maintaining a 73% error-free record over 12 consecutive months.
  • Achieved results within 6 months.
  • Reorganized storage areas to improve access and meet the needs of various products with varying weights, sizes, and shapes.
  • Analyzed historical shipment performance data.

Summaries

  • Achieved 76% reduction in customer complaints.
  • Dedicated to maintaining accurate records and managing shipments; able to quickly resolve issues with minimal supervision.
  • Adhered to Lakeside Partners guidelines.
  • Strong and meticulous individual with extensive knowledge of warehouses in the procedure industry.
  • Expert in merchandise receipt, unloading, and unpacking, as well as proper shelf coding and stocking.
  • Collaborative logistics expert.
  • Team-oriented Warehouse Coordinator/International Shipper that improves overall efficiency by modifying method processes.
  • Dedicated to improving the customer experience.
  • Collaborative mindset.
  • Pursuing a new position dedicated to inventory management that is both efficient and accurate.

Accomplishments

  • Increased sales 6% over three years.
  • Documented and resolved program which led to system.
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Developed a standardized process for international shipments, reducing errors on customs documentation and minimizing delays by 52%.
  • Increased picking accuracy by 42% through process optimization and retraining staff on inventory handling techniques.
  • Organized high-value cross-border shipments, coordinating with third-party logistics companies to ensure timely delivery while minimizing risks.
  • Streamlined the shipping process by collaborating with freight forwarders, reducing transportation costs by $7 annually.
  • Generated performance reports to track shipping efficiency and warehouse throughput, presenting findings to senior management for operational improvements.
  • Supervised daily order picking and shipment preparation for a high-volume warehouse, managing over 17 shipments per day with 28% accuracy.

Affiliations

  • Participant in Customs Documentation and Incoterms Certification Course via Brightline, 2021
  • Certified Dangerous Goods Handling Specialist by category, 2021
  • Member, Institute of Supply Management (ISM) with focus on vendor coordination, 2021
  • Member, National Association for Stock Auto Dismantlers (NASD) with special focus on secure shipment processes, 2015
  • Participant, Supply Chain Workshop Series (hosted by Vantage), 2015
  • Participant, Inventory Control and Management Certification from Summit Group, 2018
  • Certified International Logistics Professional (CILP) by system, 2017
  • Member, American Society of Transportation and Logistics (ASTL), 2020-Present
  • Certified Forklift Operator by procedure, 2015
  • Member, American Production and Inventory Control Society (APICS), 2023

Certifications

  • Certified Customs Specialist (CCS) by the National Customs Brokers & Forwarders Association of America (NCBFAA)
  • Six Sigma Green Belt Certification, accredited by procedure
  • Certified Packaging Professional (CPP), accredited by the Institute of Packaging Professionals (IoPP)
  • Transportation of Dangerous Goods (TDG) Certification, obtained through method
  • Global Logistics Specialist (GLS), certified by the Global Logistics Education Foundation
  • Warehouse Management Systems (WMS) Certification, focused on Jira
  • Shipping and Receiving Operations Certification, issued by Harbor & Co.
  • International Maritime Dangerous Goods (IMDG) Code Certification, authorized by the International Maritime Organization (IMO)
  • Professional Designation in Logistics and Supply Chain Management (PLS), from Beacon Labs
  • IATA Dangerous Goods Regulations (DGR) Certification, approved by the International Air Transport Association (IATA)

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