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Skills

  • Customer service
  • Patient confidentiality
  • Problem resolution
  • Maintaining sterile environment during procedures
  • Effective communication with physicians
  • Diagnostic imaging
  • Budgets
  • Regulatory compliance
  • Process improvement
  • HIPAA compliance and data privacy management

Work Experiences

  • Matched diagnostic images to patient records by processing, labeling, and organizing them.
  • Collaborated closely with radiologists and physicians to deliver interpretative results of images and assist in patient care decisions.
  • Acquired extensive experience with initiative.
  • Reordered and restocked sterile and non-sterile items such as contrast materials, catheters, films, and chemicals by monitoring and managing inventory and supply levels.
  • Aided in the immediate adjustment of procedures.
  • Assisted radiologists during interventional procedures by providing real-time imaging feedback, ensuring precise and successful patient interventions.
  • Achieved President's Club for exceptional service in radiology.
  • Collaborated with senior staff to develop a workflow process that reduced patient wait times by 25% during peak hours in the radiology department.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.

Summaries

  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Collaborative team player with a track record of enhancing cross-departmental communication, resulting in quicker diagnostics for ER and surgical patients.
  • Aided in better patient outcomes.
  • Consistently high patient satisfaction scores.
  • Compassionate and professional technologist, known for guiding patients through each step with empathy, ensuring comfort during X-ray procedures.
  • Costs were consistently reduced while profits were increased.
  • Achieved a 71% improvement in staff performance.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Experienced healthcare professional with a strong background in radiology roles.
  • Patient rapport is quickly established, and anxiety is reduced while cooperation is increased.

Accomplishments

  • Performed over 13 diagnostic radiographic procedures per year, consistently adhering to precise imaging protocols and safety regulations.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with emergency department staff to ensure optimized trauma case handling, leading to faster and more accurate diagnoses.
  • Collaborated with team of 2 in the development of method.
  • Worked closely with oncologists to provide accurate imaging support for radiotherapy patients, improving coordination between departments.
  • Educated over 6 patients each month on X-ray procedures, reducing procedural anxiety and increasing patient satisfaction by 53%.
  • Monitored and adjusted imaging procedures for complex trauma cases, aiding in the provision of critical reports with minimal turnaround time.
  • Resolved product issue through consumer testing.
  • Reduced exposure to unnecessary radiation for pediatric cases by adopting best practices and innovative procedural adjustments.
  • Performed mobile X-ray procedures in Chicago, ensuring timely diagnostics for immobile or critically ill patients.

Affiliations

  • Registered Radiologic Technologist (RT) with Specialty in process
  • Society of Thoracic Radiology (STR)
  • Certified in Computed Tomography (CT) Imaging, 2023
  • American Registry of Radiologic Technologists (ARRT)
  • National Certification Board for Therapeutic Radiologic Imaging
  • American Healthcare Radiology Administrators (AHRA)
  • International Society of Radiographers and Radiological Technologists (ISRRT)
  • American Society of Safety Professionals
  • Presenter and Panelist at program on Technological Advancements in X-Ray Imaging
  • Continuing Education in Radiation Safety Practices, 2024

Certifications

  • Certified Radiologic Technologist (CRT) - State of Arizona
  • Magnetic Resonance Imaging (MRI) Certification – ARRT
  • Apple Certified Associate (ACA)
  • Mammography (M) Certification – ARRT
  • Radiology Informatics Certification - Brightline
  • Advanced Imaging Procedure Certification - ARRT
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Radiology Administrator (CRA)
  • Certified Pediatric Radiologic Technologist - process
  • Bone Densitometry (BD) Certification – ARRT

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