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Skills

  • Operational improvement
  • Materials preparation
  • Database administration
  • Communications
  • Food preparation
  • User interface understanding
  • Data entry
  • Presentation design
  • Bookkeeping
  • Business operations

Work Experiences

  • Achieved timely completion of 2 key projects.
  • Was in charge of metric files and records for 2 clients, as well as following security procedures to prevent data breaches and misuse.
  • Restructured installation processes and staff teams, resulting in a 4% increase in productivity.
  • Achieved a 73% improvement in data entry accuracy by developing new templates and workflow procedures.
  • Adjusted workflow processes.
  • Achieved a 20% improvement in data entry accuracy.
  • Investigated and resolved a variety of issues that impacted executive leaders and business initiatives.
  • Achieved a successful audit review for 2018.
  • Achieved a 15% adoption rate.
  • Organized physical files and digitized records so that authorized team members could update and retrieve them quickly.

Summaries

  • Implemented workflow optimization techniques that increased productivity, reduced labor costs, and maintained business integrity and service quality.
  • Microsoft Excel expert with database management experience.
  • Motivated Clerical Supervisor with experience managing large-scale projects, including budgeting and administration.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Team player who excels at collaborating with hardware and software experts to create a cohesive and successful design.
  • To meet project objectives, prioritize projects and multitask effectively.
  • Professional in office management and administration with 18 years of experience maximizing productivity, efficiency, and service quality in a variety of settings.
  • Recruiting established talent in workflow optimization and process improvement for Clerical Supervisor.
  • Program are well-understood.
  • Within Miscellaneous, senior Clerical Supervisor and outstanding performer in client relations and workflow optimization.

Accomplishments

  • Ensured
  • Design: Responsible for creative design for prominent metric.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Business Development: Initiated two key partnerships which resulted in initiative revenue growth.
  • Created
  • Developed and implemented data entry templates, increasing accuracy by 27% and reducing overall processing time.
  • Solved
  • Identified and implemented process improvements, resulting in a 32% reduction in documentation turnaround time.
  • Prepared
  • Proposed

Affiliations

  • Project Management Institute
  • Freemason
  • Jaycees
  • American Society of Safety Professionals
  • Society of Women Engineers
  • Community of Human Resources Management Association (CHRMA)
  • Lean Six Sigma Professionals Network
  • Association of Information Technology Professionals
  • Document Management Alliance (DMA)
  • Association of Change Management Professionals (ACMP)

Certifications

  • CompTIA Network+
  • OSHA Certification – Office Safety Compliance
  • Time Management for Managers Certification – Vantage
  • Executive Assistant Certification – Executive Assistant Academy
  • Project Management Professional (PMP)
  • Salesforce
  • Certified Protection Officer (CPO)
  • Cisco Certified Network Associate (CCNA)
  • Certified Public Accountant (CPA)
  • Advanced Office Management Training Certification – Cedar Works

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