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Skills

  • Cross-functional team collaboration
  • Compliance with regulatory standards (e.g., HIPAA)
  • Identity and Access Management (IAM) platforms
  • Mac systems
  • Contractor access provisioning
  • MS Office
  • Communications
  • Access anomaly detection
  • Supervision
  • Team building

Work Experiences

  • By providing high-quality and efficient support, I was able to keep existing clients and develop 6 new accounts.
  • Avoided 7 potential insider threat incidents.
  • Achieved compliance improvement of 44%.
  • Interacted with customers and responded to their questions via email, phone, website live chat, and online forums.
  • Achieved Excellence Award.
  • Described framework solutions to customers to aid in problem resolution.
  • Conducted quarterly security reviews, improving the accuracy of access control roles and removing 11 obsolete accounts.
  • Aided in completing a seamless audit process without deficiencies, directly impacting the organization’s ability to secure a $7 contract.
  • Achieved results over the course of 2020.
  • Worked closely with Jira and Adobe Creative Suite users to provide solutions to operations issues via phone, email, live chat, and web teleconference.

Summaries

  • Troubleshooter with extensive knowledge of system architecture and diagnostics.
  • Access Control Analyst is a multi-talented Access Control Analyst who is consistently rewarded for planning and operational improvements.
  • Access Control Analyst with 10 years of successful process improvement and project management experience.
  • Accomplished in deploying security patches that address complex system vulnerabilities at procedure access points, improving overall security by 53%.
  • Excellent vendor management and workflow optimization knowledge.
  • Achieved a 38% improvement in overall system security.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Access Control Analyst with a keen eye for detail.
  • Supporting hardware and software issues for initiative computer systems is a skillful Access Control Analyst.
  • Clear understanding of vendor management and workflow optimization as well as process improvement training.

Accomplishments

  • Implemented multi-tiered access policy controls, leading to a Six Sigma renewal success rate of 84% for 2019.
  • Conducted biannual access rights reviews on sensitive systems, maintaining a 16% compliance rate with regulatory mandates.
  • Created detailed access policy documentation that became the standard across Seattle, boosting compliance with corporate and legal requirements.
  • Conducted regular audits on access permissions, resulting in the identification and removal of 11 dormant accounts, improving system security.
  • Implemented a Single Sign-On (SSO) solution for 6 global users, enhancing ease of access while strengthening security through multi-factor authentication (MFA).
  • Ensured the proper implementation of GDPR and HIPAA compliant access mechanisms, reducing audit exceptions by 67%.
  • Collaborated with team of 10 in the development of program.
  • Resolved 8 access-related incidents by coordinating with cross-functional IT teams to identify and address root causes, improving resolution times by 53%.
  • Awarded Top Performer for reducing excessive permissions and enforcing just-in-time access controls, increasing employee productivity by 64%.
  • Collaborated with cybersecurity and compliance teams to maintain SOX and PCI-DSS access control regulations, achieving a 73% compliance rate in 2021.

Affiliations

  • Associate of Information Security Professionals (AISP) - Access Control Specialist Group
  • Certified Ethical Hacker (CEH) Certification from EC-Council
  • International Council of Nurses
  • LinkedIn Access Management Group
  • Member, Identity Management Institute (IMI)
  • Volunteer, Cyber Defense Exercises (CDX), Brightline
  • Association of Information Technology Professionals
  • Guest Speaker, Access Control Strategies Webinar 2021
  • Certified Access Management Professional (CAMP) through Ironclad Systems
  • Contributing Member, National Institute of Standards and Technology (NIST) Security Forums

Certifications

  • CIW Web Security Associate
  • Global Information Assurance Certification Security Essentials (GSEC)
  • Certified Privileged Access Security Specialist
  • Certified Data Protection Officer
  • SailPoint IdentityNow Certified Expert
  • CompTIA A+ Technician
  • Implementing Cisco Identity Services Engine (ISE)
  • Palo Alto Networks Certified Cybersecurity Associate (PCCSA)
  • Access Control Specialist (ACS) Meridian - 2015
  • ISO/IEC 27001 Lead Implementer

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