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Skills

  • Closing high-value deals
  • Cross-selling and upselling
  • Proposal development
  • Corporate networking and relationship-building
  • Product demonstrations
  • Scheduling understanding
  • Customer Engagement Optimization
  • Customer loyalty programs
  • Business Development
  • Staff training

Work Experiences

  • Answered customer questions over the phone, in person, and via email to provide and maintain the highest level of customer care.
  • Achieved a 16% annual boost in cross-selling opportunities.
  • Analyzed customer data.
  • Met the regional sales goal of $17 by completing audits, resolving problems, training staff members, and completing action plans.
  • Secured and grew 14 accounts in my assigned region, as well as meeting $5 sales goals the past year.
  • Increased product exposure by interacting with customers and potential customers on a regular basis, resulting in gross sales of more than $12 in 2018.
  • Assessed inventory and delivery requirements, then devised strategies to meet customer needs.
  • Achieved overall market share growth of 50% in Chicago.
  • Interacted with difficult accounts, assisting in the development of long-term relationships and increasing revenue opportunities.
  • Sold HubSpot and served as a resource and consultant to the customer throughout the sales process.

Summaries

  • Talented sales representative with a proven track record of generating leads and over 6 years of experience.
  • Within Miscellaneous, senior Regional Outside Sales Representative and outstanding performer in budget management and risk assessment.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Professional with team leadership and data analysis expertise who is organized and resourceful.
  • Customer service, research, and conflict resolution skills are all excellent.
  • Bringing 12 years of experience in this field.
  • Exceptional at acquiring new customers and maintaining existing accounts to ensure consistent revenue growth.
  • Costs were consistently reduced while profits were increased.
  • Regional Sales Representative with a strong background in brand awareness and public relations.
  • With a tenacious and driven approach, skilled at demonstrating products and closing sales.

Accomplishments

  • Reduced lead qualification times by 40% through enhanced data capture and analysis tools, increasing overall team productivity.
  • Identified and penetrated new markets, adding 7 new high-value clients in less than three years months.
  • Managed a sales pipeline worth over $4, regularly achieving 59% pipeline conversion rates in competitive markets.
  • Partnered with distributors to drive product sales up by 20% in under 18 months months, increasing overall revenue significantly.
  • Consistently exceeded quarterly sales targets by 75% through careful relationship management and strategic partnerships.
  • Worked with key channel partners to increase the distribution of Workday, growing channel revenue by 43% within 6 months.
  • Led a 6-month initiative that resulted in a 7% growth of new leads, successfully converting 52% into long-term customers.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Developed and maintained relationships with key decision-makers, resulting in an increase of upselling opportunities worth over $2 annually.
  • Leveraged CRM analytics to identify cross-selling opportunities, which increased customer wallet share by $5 across 12 accounts.

Affiliations

  • Society of Saleswomen
  • Global Sales Science Institute (GSSI)
  • Jaycees
  • National Association of Independent Sales Organizations (NAISO)
  • Sales Management Association
  • Association for Strategic Planning (ASP) - Regional Sales Network
  • Society of Human Resource Management
  • International Council of Nurses
  • International Association of Administrative Professionals
  • National Retail Federation (NRF) - Sales Executives Council

Certifications

  • CompTIA A+ Technician
  • Strategic Sales Management Certificate Program (SSMCP) by system
  • Customer Service & Sales Certified Specialist (CSSS) by Harbor & Co.
  • Certified Revenue Growth Specialist (CRGS) by Brightline
  • Certified Professional Manufacturers Representative (CPMR)
  • First Aid/CPR Certified
  • Marketo Certified Expert
  • Cisco Certified Network Associate (CCNA)
  • Certified Public Accountant
  • Salesforce

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