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Skills

  • Data-driven decision making
  • Cross-functional team collaboration
  • File and records management
  • Problem resolution
  • Benefits and compensation
  • Change management in absence policies
  • Employee onboarding during leave management
  • Project organization
  • Process equipment
  • Absence management software integration

Work Experiences

  • Was in charge of administering benefit programs, analyzing compensation and other competitive data, and creating budgets.
  • Analyzed absenteeism reports to identify key drivers behind employee leave requests, resulting in tailored wellness programs that reduced absenteeism by 65%.
  • Improved office processes, such as record tracking and framework, by implementing process improvements.
  • Collaborated with department heads to address patterns of absenteeism, reducing excessive absenteeism rates by 56% in Atlanta.
  • Conducted routine audits.
  • Instructed employees on how to use HR software, with a focus on the standard, initiative, and metric features.
  • Contributed to a 4 reduction in paid leave overtime costs.
  • Achieved a 61% improvement in adherence.
  • Planned, monitored, and appraised employee work results by training managers to coach and discipline employees.
  • Collaborated with occupational health providers to improve handling of medical leaves of absence, decreasing claim resolution times by 83%.

Summaries

  • Achieved a 63% improvement in audit outcomes.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved a 41% boost in accuracy.
  • Clear understanding of quality assurance and client relations as well as quality assurance training.
  • Proficiency in cross-functional collaboration and vendor management.
  • Absence Management Specialist known for improving process efficiency through data-driven decision making, contributing to 14 in annual cost savings.
  • Absence Management Specialist known for improving process efficiency.
  • Supporting recruitment efforts with a focus on attracting and retaining talented employees.
  • Collaborated with multi-departmental teams.
  • Collaborated efficiently with third-party vendors to reduce claim resolution timelines by 11 days, enhancing employee satisfaction and minimizing operational disruptions.

Accomplishments

  • Partnered with Benefits Team to redesign leave programs, achieving annual savings of 18 dollars and reducing absenteeism by 43%.
  • Led workshops to educate employees and managers on the importance of absence management, reducing long-term leave cases by 27% in 2017.
  • Collaborated with team of 12 in the development of procedure.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Drove leave management process improvement efforts, reducing administrative errors by 57% and saving 12 hours per month.
  • Monitored ADA accommodations and managed leaves in compliance with laws, achieving framework in the latest compliance review.
  • Facilitated return-to-work programs, successfully reintegrating 15 employees, reducing turnover by 69% and boosting productivity.
  • Developed and presented absence management metrics to executive leadership, resulting in a 6-percent budget increase for wellness programs.
  • Served as a key liaison with external auditors to demonstrate regulatory compliance, achieving a metric in the latest audit review.
  • Partnered with occupational health teams to provide return-to-work accommodations, decreasing long-term leave rates by 15%.

Affiliations

  • Healthcare Businesswomen’s Association (HBA)
  • American Medical Informatics Association
  • Society of Human Resource Management
  • American Marketing Association
  • Project Management Institute
  • International Council of Nurses
  • Council for Disability Awareness (CDA)
  • International Association of Business Communicators (IABC)
  • Society for Industrial and Organizational Psychology (SIOP)
  • American Payroll Association (APA)

Certifications

  • Human Resources Information Professional (HRIP) - program
  • CompTIA Network+
  • Certified Professional in Disability Management (CPDM) – Brightline
  • Global Professional in Human Resources (GPHR) – system
  • Cisco Certified Network Associate (CCNA)
  • Certified Public Accountant (CPA)
  • First Aid/CPR Certified
  • Absence Management Fundamentals Certification – Summit Group
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Master of Absence Management Certification – Vantage

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