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Skills

  • Project organization
  • Budgets
  • Team management
  • Performance tracking and improvement
  • Advanced lifeguard training and certification
  • Daily operations oversight
  • Business operations
  • Equipment maintenance and troubleshooting
  • Public safety
  • Customer service in stressful environments

Work Experiences

  • Addressed pool safety violations.
  • Advised local schools on swimming curriculum updates, increasing participation rates for students eligible for ITIL.
  • Used budget management to solve method and framework problems, escalating process issues to the supervisor.
  • Observed recreational users in order to spot potential safety issues and prevent repeat offenses.
  • Reminded students to practice swimming strokes in order to improve technique and develop their skills.
  • Allowed for precise tracking of incidents.
  • Followed all pool policies and procedures, as well as making suggestions to the staff to improve safety awareness.
  • Achieved a 32% improvement in guest satisfaction.
  • Ensured that staff members complied with regulatory requirements and led safety training to improve lifesaving skills.
  • Conducted specialized CPR training for staff.

Summaries

  • Stakeholder engagement and risk assessment are two of my strongest abilities.
  • Practical Water Safety Supervisor with sharp supervisory and data analysis skills.
  • Talented and outgoing professional with experience in procedure and program swimming techniques.
  • Reliable and safety-conscious, with exceptional guest-assistance skills.
  • Water Safety Supervisor with 4 years' experience in standard and framework environments.
  • Achieved 27% fewer water-related incidents.
  • Achieved facility recognition for outstanding performance.
  • Individual who is safety-conscious and has been trained to follow emergency procedures and provide patrons with consistent, clear instructions.
  • Achieved savings of $2 annually.
  • Provides excellent customer service and is knowledgeable about metric safety equipment.

Accomplishments

  • Led a team of 13 certified lifeguards to ensure the highest standard of water safety across 12 pools, maintaining a flawless safety record.
  • Ensured compliance with local health and safety regulations by conducting routine audits and revising water safety policies, contributing to a 73% decrease in reported violations.
  • Reduced incident response time by 68% through the introduction and pilot of a smart technology that tracked swimmer distress signals.
  • Achieved a 39% increase in guest satisfaction by utilizing technical feedback from safety surveys and optimizing water safety protocols.
  • Successfully launched a drowning prevention campaign that reached 10 community members and increased safety event participation by 44%.
  • Maintained incident-free operations for all open water events across 5 locations while supervising daily activities of 17 rescue team members.
  • Implemented a comprehensive water safety training program, resulting in 25% improvement in employee readiness and decreased accident rates.
  • Enhanced the team’s physical fitness and emergency response times by coordinating regular training sessions around First Aid, CPR, and advanced water rescue techniques.
  • Collaborated with marketing to update emergency evacuation plans for water facilities, reducing risk during critical times by 70%.
  • Designed and executed public safety education sessions in collaboration with program, reaching 15 participants and improving community awareness of safe swimming practices.

Affiliations

  • American Lifeguard Association Certified Lifeguard Trainer
  • Jaycees
  • International Association of Administrative Professionals
  • CPR/First Aid Training Instructor Certification
  • International Council of Nurses
  • Aquatic Exercise Association (AEA) Certified Aquatic Instructor
  • American Red Cross Lifeguarding Instructor Certification
  • Certified Park and Recreation Professional (CPRP) by NRPA
  • National Recreation and Park Association (NRPA) Member
  • Rotary International

Certifications

  • Google Certified Professional Cloud Architect
  • Emergency Medical Responder (EMR) Certification
  • Certified Beach Lifeguard Instructor – Vantage
  • Swiftwater Rescue Technician Certification (SRT)
  • Open Water Scuba Instructor Certification – Brightline
  • Safe Sport Coach Certification – USA Swimming
  • Apple Certified Associate (ACA)
  • Certified Pool Technology Specialist (CPTS)
  • Waterfront Lifeguarding Certification – Brightline
  • Advanced Open Water Diver Certification – Summit Group

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