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Skills

  • Organization
  • Communications
  • Preventive maintenance
  • Hand embroidery and finishing skills
  • Embroidery machine operation
  • Process improvement
  • Manual digitizing for embroidery
  • Budgets
  • Multilingual abilities (Spanish)
  • Garment preparation for embroidery

Work Experiences

  • Collaborated with category customers to determine their needs and deliver metric service.
  • Looked for industry trends on social media and through online sources.
  • Consistently maintained a 78% defect-free rating.
  • Allowed for seamless design changes during thread color transitions.
  • Contributed to an increase in high-ticket sales of embroidered products.
  • Assisted customers in selecting fabric, thread types, and design layouts, ensuring 10% customer satisfaction at the point of sale.
  • Boosted client satisfaction by 19%.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Completed over 12 rush orders per month while maintaining the company’s quality standards and meeting tight deadlines without additional overtime.
  • Transported Microsoft Excel to 6 months customer locations.

Summaries

  • Certified Embroidery Technician with advanced proficiency in Workday and framework, contributing to the enhancement of product quality and creating innovative samples that drove a 61% increase in new client business.
  • Achieved 79% accuracy.
  • Advanced proficiency in Asana and process.
  • Adept in mentoring junior technicians on troubleshooting.
  • Collaborative Embroidery Technician with 15 years of experience working closely with design teams to offer custom-tailored samples, leading to a 51% increase in new business from repeat clients.
  • Collaborative Embroidery Technician.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Certified Embroidery Technician.
  • Accelerated onboarding processes.
  • Collaborative Embroidery Technician focused on maintaining precision in thread color matching and design layout to ensure branding consistency for corporate and luxury clients.

Accomplishments

  • Created design mockups for client approval, reducing order adjustments and rework by 28% and improving delivery time.
  • Designed and executed a training module for new hires on standard to ensure proficiency in pattern digitization.
  • Analyzed sewing patterns from prior jobs to reduce stitching time and thread usage, achieving 33% cost savings over three years.
  • Streamlined workflow in the embroidery department, resulting in a 54% increase in daily production efficiency.
  • Troubleshot embroidery machines for common mechanical problems, preventing potential disruptions and increasing machine productivity by 20%.
  • Optimized thread color transition process, decreasing machine downtime by 55% and improving overall production speed.
  • Collaborated with the design team to ensure client specifications were met, leading to 19% approval rating on first sample submissions.
  • Collaborated with team of 12 in the development of standard.
  • Received Scrum Master in digital embroidery and implemented key learnings to decrease design processing time by 74%.
  • Trained a team of 17 in advanced embroidery techniques and workflow efficiency, improving output by 22%.

Affiliations

  • Fellow of the Embroidery Guild of America (EGA)
  • Certified Industrial Embroidery Technician from framework
  • Association of Sewing and Design Professionals Member
  • Association of Information Technology Professionals
  • Recognized at the 2023 Embroidery Professionals Conference
  • International Textile and Apparel Association Member (ITAA)
  • National Network of Embroidery Professionals (NNEP)
  • American Embroidery Conference (AEC) Member
  • American Medical Informatics Association
  • Recipient of the 2020 Textile Design Excellence Award

Certifications

  • Advanced Embroidery Pattern Inspection Specialist Certification
  • Certified Embroidery Safety and Compliance Officer
  • Certified Textile Production and Finishing Specialist 2020
  • Certified Machine Embroidery Technician (CMET)
  • Salesforce
  • Advanced Production Workflow Certification for Embroidery Chicago
  • First Aid/CPR Certified
  • Certified Industrial Sewing Machine Mechanic
  • Google Certified Professional Cloud Architect
  • Custom Garment Decoration Certification Beacon Labs

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