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Skills

  • Individualized treatment planning
  • Data-driven decision making in clinical improvements
  • Negotiation and vendor contract management
  • Customer service
  • Clinical documentation optimization
  • Compliance with state healthcare regulations
  • Mentorship and training for junior therapists
  • Project organization
  • Business operations
  • Interdisciplinary meeting organization and facilitation

Work Experiences

  • Achieved a 64% improvement in team productivity.
  • Helped plan the clinic's annual budget of $10.
  • Conducted 17 audits.
  • Saved $12 by putting in place cost-cutting measures that addressed long-standing issues.
  • Conducted pain management workshops leading to a 85% decrease in opioid dependency among chronic pain patients.
  • Addressed common concerns.
  • Had an excellent attendance record and was always on time for work.
  • Designed and implemented a variety of treatments and therapeutic exercise programs that included active and passive ranges of motion, as well as muscle reeducation.
  • Transported Jira to two years customer locations.
  • Collaborated with insurance companies.

Summaries

  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Achieved a 15% improvement in clinical outcomes.
  • Collaborative leader who excels in interdisciplinary discussions with doctors, social workers, and nutritionists, optimizing care and rehabilitation plans for complex patient cases.
  • Strong athletic coaching and personal training background.
  • Achieved a 58% improvement in outcomes.
  • Aligned protocols with changing state and federal regulations.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the initiative business.
  • Achieved a 35% patient outcome improvement.
  • Achieved cost savings of $18 annually.
  • Physical Therapist with 15 years of experience in a system setting and excellent patient sensitivity.

Accomplishments

  • Integrated a digital patient portal that increased communication, with 63% of patients utilizing self-scheduling features.
  • Coordinated the adoption of a new EMR system across 7 clinics, ensuring 67% user compliance within the past year.
  • Implemented a patient feedback system, increasing overall satisfaction scores by 67% in 18 months.
  • Developed a clinical internship program that helped 13 students secure employment offers upon graduation.
  • Standardized therapist documentation procedures, reducing charting errors by 16% across the clinic's 5 locations.
  • Led the successful rollout of tele-rehabilitation services, increasing patient access to care by 14 sessions per month.
  • Improved patient satisfaction scores by 22% points through the implementation of a new patient feedback system.
  • Designed and conducted clinical effectiveness studies, leading to method and publication in procedure.
  • Managed department operations, achieving a balanced budget while increasing productivity metrics by 71%.
  • Improved post-operative patient mobility outcomes by 57% through the introduction of cutting-edge rehabilitation techniques.

Affiliations

  • Academy of Pediatric Physical Therapy
  • Pediatric Trauma Society (PTS)
  • Health Policy and Administration Section of APTA
  • Association for Applied Sport Psychology (AASP)
  • American Council on Exercise (ACE)
  • American Congress of Rehabilitation Medicine (ACRM)
  • Association for Computing Machinery
  • Rehabilitation Engineering and Assistive Technology Society of North America (RESNA)
  • Toastmasters
  • Board-Certified Clinical Specialist in Orthopedic Physical Therapy (OCS)

Certifications

  • Salesforce
  • Certified Vestibular Rehabilitation Specialist (CVRT)
  • Sports Certified Specialist (SCS)
  • Certified Exercise Expert for Aging Adults (CEEAA) by APTA
  • Certified Myofascial Trigger Point Therapist (CMTPT)
  • Cisco Certified Network Associate (CCNA)
  • Telehealth Training and Certification for Physical Therapists
  • CompTIA Security+
  • Manual Therapy Certification by Northwind
  • Basic Life Support (BLS) by American Heart Association

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