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Skills

  • Financial records and processing
  • CRM Systems
  • Multi-Task Management
  • Tax preparation
  • Customer service
  • Time management skills
  • Pet charting information
  • Client-focused
  • Budgeting
  • High-volume dining

Work Experiences

  • Coordinated with occupational therapists.
  • Coordinated with kitchen staff to align themed activities with special dietary needs, ensuring activities remained inclusive.
  • Arranged off-site outings for residents.
  • Created a new employee evaluation process that resulted in significant performance improvements.
  • Started two key partnerships that resulted in a 54% increase in revenue.
  • Conducted weekly focus groups with residents.
  • Collaborated with volunteers to introduce a new initiative exercise routine.
  • Collaborated with external performers.
  • Delivered one-on-one support for residents.
  • Created multi-threaded admin web applications based on standard.

Summaries

  • Knowledgable in a variety of design and testing methodologies.
  • Achieved a 31% improvement in resident fitness.
  • Working with Agile and Scrum methodologies to meet project milestones within specified timeframes is a strong suit.
  • Created sensory-stimulation activities for cognitively impaired residents, successfully reducing behavioral incidents by 69% in 6 months.
  • Achieved a 64% satisfaction rate.
  • Team player who excels at collaborating with hardware and software experts to create a cohesive and successful design.
  • Created activity plans reflecting resident preferences.
  • Dedicated to creating meaningful resident experiences.
  • Collaborated closely with families.
  • Achieved more effective stimulation and engagement.

Accomplishments

  • Created mobile activity workshops for residents with mobility issues, resulting in greater resident inclusion in facility programs.
  • Successfully introduced a series of evening wellness activities, resulting in a 73% increase in resident satisfaction scores.
  • Developed an arts and crafts program that saw a 43% improvement in fine motor skills in resident evaluations.
  • Played a key role in planning and executing the facility’s annual holiday event, ensuring full resident participation and positive feedback.
  • Led 13 weekly cognitive therapy sessions in collaboration with nursing staff, positively affecting category of residents’ cognitive functions.
  • Actively contributed to facility’s quarterly compliance check, ensuring all activity-related documentation met program standards.
  • Created a buddy system for new residents to promote social engagement, which led to a 79% reduction in adjustment period.
  • Established a comprehensive activity calendar that balanced mental, physical, and social stimulation, boosting overall resident involvement by 25%.
  • Reorganized weekly activity schedule to include more one-on-one sessions, boosting participation among shy or reclusive residents by 73%.
  • Worked alongside physical therapists to implement chair yoga and stretching sessions, resulting in improved resident mobility in 15 residents.

Affiliations

  • Member, Senior Resource Alliance of Atlanta initiative
  • Member, International Council on Active Aging (ICAA) 2015–Present
  • Member, Society for the Arts in Dementia Care (SAIDC) standard
  • Mentor, Junior Caregiver Assistance Program process
  • Facilitator, Intergenerational Community Engagement Programs with metric 2024
  • Collaborator, Local Hospital Wellness Initiatives 2020
  • Organizer, Listening Circles for Resident Advocacy method
  • Member, National Alliance for Activity Professionals (NAAP) standard
  • Member, National Association of Activity Professionals (NAAP), 2016–Present
  • Attendee, Regional Geriatric Care Workshop program

Certifications

  • Certified Activity Director (ADC) - National Certification Council for Activity Professionals (NCCAP)
  • Resident Engagement Specialist Certification - framework
  • Certified Alzheimer’s Disease and Dementia Care Trainer (CADDCT), Beacon Labs, 2022
  • Senior Care Emergency Response Certification - metric
  • First Aid and CPR Certification - American Heart Association - 2024
  • Basic Nutrition for Elderly Care - Accredited by category
  • Certified Memory Care Provider - framework
  • Certified Hospice and Palliative Care Activities Professional (CHPCA) - Lakeside Partners
  • Activities Professional Certification (APC) - National Certification Council for Activity Professionals (NCCAP)
  • Certified Gerontology Care Professional (CGCP) - method

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