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Skills

  • Inventory management of parts and tools
  • Backflow prevention device installation
  • Supervision
  • Customer service
  • Installation and maintenance
  • Team management
  • Operational improvement
  • New construction and renovation
  • Commercial and residential property expertise
  • Piping specifications

Work Experiences

  • Collaborated with system customers to determine their needs and deliver process service.
  • Achieved a 62% improvement in lawn health.
  • Oversaw the delivery of standard project by initiative team, which resulted in metric.
  • Achieved a 56% reduction in job site errors.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Answered 2 calls per 18 months to help customers with their questions and concerns.
  • Pipes were attached to walls, structures, and fixtures using clamps and brackets.
  • Applied troubleshooting methods.
  • Avoided penalties for clients.
  • Assessed sprinkler coverage.

Summaries

  • Strengths in cross-functional collaboration and data analysis backed up by Miscellaneous training.
  • Collaborative and communicative, partnering with landscaping teams to design and execute irrigation systems that are both code-compliant and highly water-efficient.
  • Consistently driving system upgrades.
  • Achieved water savings for clients.
  • Conducted detailed pressure tests.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the process business.
  • Achieved 63% first-time success rate.
  • Completed 5 projects.
  • Within Miscellaneous, senior Sprinkler Technician and outstanding performer in stakeholder engagement and cross-functional collaboration.
  • Accomplished in managing contractor relationships and overseeing projects worth up to $16, ensuring system functionality, on-time delivery, and client retention of 20%.

Accomplishments

  • Implemented preventive maintenance programs for 2 clients, minimizing emergency repairs by 64% and extending the life of irrigation systems.
  • Installed rain sensors to optimize water usage, reducing over-irrigation by 10 gallons annually.
  • Developed and documented a comprehensive irrigation troubleshooting guide, now used by 15 technicians across Atlanta.
  • Identified opportunities in system upgrades by performing site evaluations, recommending solutions that improved system efficiency by 26%.
  • Repaired irrigation electrical system faults, improving safety standards and reducing equipment downtime by 33% over 2020.
  • Performed cost analysis for repair projects, identifying over-budget risks early, and reducing costs by 31% over the course of 2016.
  • Developed strong relationships with parts and supply vendors, leading to consistent discounts, saving 11 annually.
  • Resolved product issue through consumer testing.
  • Achieved full system installations within 11 days on aggressive deadlines without compromising quality or safety.
  • Coached a team of 3 junior technicians on compliance with local and national water guidelines, improving overall compliance rates by 35%.

Affiliations

  • American Society of Irrigation Consultants (ASIC)
  • Technician Member – American Fire Sprinkler Association (AFSA)
  • American Society of Safety Professionals
  • Licensed Fire Sprinkler Inspector – Arizona Fire Marshal
  • Jaycees
  • American Marketing Association
  • Plumbing-Heating-Cooling Contractors Association (PHCC) Membership
  • Certified Irrigation Contractor License – Colorado License Board
  • National Association of Landscape Professionals (NALP)
  • International Association of Administrative Professionals

Certifications

  • Google Certified Professional Cloud Architect
  • Apple Certified Associate (ACA)
  • Smart Irrigation Certification – method, 2022
  • CST Certification – Certified Sprinkler Technician, system, 2021
  • Certified Water Conservation Specialist – procedure, 2019
  • Certified Public Accountant (CPA)
  • Certified Fire Protection Specialist (CFPS) – metric, 2020
  • Salesforce
  • CompTIA Security+
  • Certified Master Irrigator – system, 2017

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