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Skills

  • Insurance billing
  • Inventory management
  • Emergency drill planning and execution
  • Supply Chain Management
  • Lead generation
  • Business operations
  • Preventive maintenance planning
  • Conflict resolution skills
  • Logistics coordination
  • Decision-making under pressure

Work Experiences

  • Created, implemented, and updated policies to keep the company flexible and responsive to changing market conditions.
  • Forecasted expected business levels and adjusted labor and inventory to meet those forecasts.
  • Remained calm and professional, effectively diffusing situations in stressful situations and when dealing with unhappy customers.
  • Completed detailed opening, closing, and shift change functions in order to maintain operational standards each day.
  • Achieved a 17% reduction in delays.
  • Achieved a 17% improvement in mechanical uptime.
  • Kept an eye on supplier operations to ensure quality, on-time delivery, and compliance with contract specifications.
  • Was in charge of supervising and training customer service team members in order to ensure that they provided exceptional service, which increased retention and satisfaction.
  • Created and implemented promotional strategies to help the company succeed while staying within budget.
  • Created two years schedules for Deck Managers to ensure that every shift was well-staffed during holidays and busy periods.

Summaries

  • Ability to recognize metric issues and integrate procedure solutions to achieve method.
  • Professional multitasker with exceptional poise and composure.
  • Exceptional at juggling multiple goals in order to maximize efficiency and influence positive outcomes.
  • Deck Manager has been recognized for creating positive environments in which employees can thrive and succeed.
  • Motivated to achieve proactive and hands-on leadership goals in terms of productivity, profit, and efficiency.
  • Communicative and team-oriented, with Workday expertise.
  • Personable and trustworthy, looking for an opportunity to use client relations and cross-functional collaboration in a fast-paced environment.
  • Excellent organizational, multitasking, and problem-solving skills. Service-oriented and performance-driven.
  • By leveraging a tenacious approach and strong attention to detail, forward-thinking Deck Manager is capable of producing high-quality framework work.
  • Miscellaneous practices and market conditions expert.

Accomplishments

  • Successfully onboarded and trained 14 new crew members per quarter, ensuring compliance with company safety standards and regulatory requirements.
  • Helped advise on contract negotiations for new deck equipment service vendors, leading to a cost reduction of 2% for necessary equipment.
  • Improved the successful completion of maritime inspections with framework by providing thorough incident analysis and implementing corrective actions.
  • Collaborated with departments to streamline the loading & unloading process, achieving a 61% reduction in delays.
  • Achieved a 32% increase in cargo handling speed by refining deck processes and implementing team-based performance metrics.
  • Developed and implemented fuel-saving strategies, resulting in a savings of approximately $5 on fuel costs per voyage.
  • Analyzed previous incidents for root causes and suggested improvements that resulted in a 60% overall decrease in onboard accidents.
  • Coordinated multi-departmental operations which led to a 42% increase in overall vessel productivity during high-traffic periods.
  • Reduced maintenance-related expenditures by $5 annually by negotiating more favorable terms with third-party vendors in routine deckhandler maintenance.
  • Implemented comprehensive training programs that enhanced crew performance, boosting task execution efficiency by 45% over three years.

Affiliations

  • Active member of the International Association of Maritime Institutions (IAMI) for leadership training and talent development.
  • Attended workshops for the leadership in maritime operations through the Institute of Supply Chain Management (ISM) specialized for Deck Managers.
  • Affiliated with The Royal Institution of Naval Architects (RINA) focusing on advanced deck technology implementations.
  • Active participant in the Maritime Trade & Logistics Association (MTLA) for the latest industry trends in global shipping operations.
  • Certified in Hazardous Material Handling Procedures through the Occupational Safety and Health Administration (OSHA).
  • Contributor to the Marine Logistics International Forum (MLIF), engaging in discussions on maritime supply chain innovations and deck safety.
  • Certified through the North American Marine Environmental Protection Association (NAMEPA) for integrating energy-efficient deck practices.
  • Enrolled in the International Safety Management (ISM) Code Training, focusing on risk mitigation and deck security planning.
  • Participant in ongoing professional development workshops through the Nautical Institute since earning Scrum Master in 2018.
  • Professional Development in Emergency Preparedness through the Sea-Rescue Alliance Network (SRA).

Certifications

  • Salesforce
  • Recognized Maritime Qualification (RMQ) for Deck Operations
  • Advanced Firefighting Certification - 2018
  • Marine Equipment Maintenance and Reliability Certification
  • Helicopter Landing Officer (HLO) Certification
  • Marine Cargo Handling Specialist Certification
  • First Aid/CPR
  • Marine Radio Operator Permit (FCC)
  • Cisco Certified Network Associate (CCNA)
  • ServSafe

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