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Skills

Business Development
Cross-functional team leadership
Project organization
Business analysis
Data-Driven Problem Solving
Interdepartmental coordination
Continuous improvement methodologies
Employee training program development
Business Planning
Conflict resolution

Work Experiences

Led the company to a successful product launch and growth by developing an initial product roadmap and go-to-market strategy.
Looked at current operations and market trends to see where improvements could be made and where opportunities could be capitalized on.
Various events, such as tradeshows, seminars, and workshops, were used to engage prospects and customers.
Oversaw quality programs aimed at reducing late compliance activities.
Improved filing systems for confidential client records and reports increased operational efficiency.
Analyzed section performance reports and implemented solutions that accelerated project completion rates by 59%.
Assessed employee performance over a one year period and provided constructive feedback to help them improve.
Created budgets and prepared quotes for new products and services.
Planned marketing initiatives and tapped into my referral network to promote business development.
Identified category areas in need of improvement and implemented method program, resulting in a 15% increase in productivity.

Summaries

Clear understanding of performance reporting and workflow optimization as well as vendor management training.
Accelerated project completion by 33% %.
Dedicated to learning, growing, and succeeding in Miscellaneous.
To take on a new role in a category setting, I'm ready to offer exceptional leadership and planning abilities.
Effective problem-solver and leader who excels at streamlining operations to reduce costs and improve organizational efficiency.
Demonstrated ability to develop and manage exceptional teams in order to meet and exceed challenging goals.
Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the metric business.
Offering a can-do attitude and a track record of success in coordinating and monitoring operations across multiple departments.
Bringing 6 years of industry experience to Meridian, and ready to take on a challenging, growth-oriented role.
Expertise in technology and product development.

Accomplishments

Proactively identified and resolved operation bottlenecks, increasing productivity by 48% over 6 months.
Collaborated with team of 14 in the development of process.
Strengthened team dynamics by introducing targeted team-building exercises, leading to 35% increase in collaboration during high-pressure projects.
Developed and implemented a comprehensive cross-training program for 10 employees, increasing operational flexibility and ensuring full coverage during peak times.
Realigned roles and responsibilities within the section, driving a 80% increase in throughput during a critical project deadline window.
Led section's Diversity, Equity, and Inclusion (DEI) efforts, resulting in a 75% increase in team diversity and improved workplace cohesion.
Successfully employed risk mitigation techniques, averting critical disruptions during the deployment of program.
Negotiated competitive service-level agreements (SLAs) with suppliers, reducing service costs by 52% while maintaining operational excellence.
Defined and tracked key operational KPIs for the section, achieving consistent performance improvements of 77% quarter-over-quarter.
Managed cross-department coordination efforts for multiple concurrent projects, enhancing overall project synergy and meeting 77% of deadlines on time.

Affiliations

International Council of Nurses
Institute of Industrial and Systems Engineers (IISE)
Association of Business Process Management Professionals (ABPMP)
Lions Club
Institute for Supply Management (ISM)
Society for Human Resource Management (SHRM)
Certified Administrative Professional (CAP) Certification
American Society of Safety Professionals
Society of Women Engineers
National Management Association (NMA)

Certifications

Certified Information Technology Professional (CITP) - 2019 - Vantage
Certified Team Leader (CTL) - 2023 - Boston
CompTIA Network+
Association for Operations Management (APICS) Certification - 2015 - Portland
First Aid/CPR Certified
Certified Public Accountant (CPA)
Certified Associate in Project Management (CAPM) 2015 - Meridian
Certified Public Accountant
Certified Supply Chain Professional (CSCP) - 2023 - Brightline
Certified Specialist in Performance Management (CSPM) - 2017 - Ironclad Systems

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