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Skills

  • Process improvement
  • Crisis intervention training
  • Inmate behavior modification tactics
  • Operational improvement
  • Organization
  • Behavior management strategies
  • Conflict resolution skills
  • Team building
  • Team management
  • First Aid/CPR

Work Experiences

  • Established positive working relationships and set clear boundaries with resident offenders.
  • Was in charge of directing and supervising juvenile movement during various activities both on and off campus.
  • Collaborated with external law enforcement agencies.
  • Collaborated with external law enforcement agencies on the safe transfer of 16 high-risk inmates to Phoenix facilities.
  • Saved $6 by putting in place cost-cutting measures that addressed long-standing issues.
  • Looked for industry trends on social media and through online sources.
  • Achieved a 55% decrease in rule infractions.
  • Accomplished results within 8 months.
  • Achieved a reduction of 71%.
  • Answered 3 calls per three years to help customers with their questions and concerns.

Summaries

  • Adept at handling crisis intervention, reducing violent incidents by 45% through effective de-escalation techniques.
  • Dedicated to learning, growing, and succeeding in Military.
  • Certified in surveillance technology monitoring.
  • Achieved Outstanding Service Award for exceptional leadership in crisis situations, contributing to a zero-injury response during emergencies over 18-month period.
  • Adept at balancing legal administrative duties while maintaining strict standards of accuracy in intake and release procedures, mitigating errors in paperwork.
  • Collaborated with legal representatives.
  • With sound judgment and reasoned thinking demonstrated over a 2-year industry history, handles difficult inmates and high-pressure situations.
  • Advanced knowledge of emergency drill coordination.
  • Ability to promote safe environments by organizing and delivering mental health initiatives for both inmates and staff, increasing awareness by 70%.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the process business.

Accomplishments

  • Developed and implemented individualized re-entry plans for detainees, improving successful reintegration rates by 69% within 6 months.
  • Instituted enhanced behavioral monitoring systems, resulting in a 62% reduction in inmate misconduct incidents over 2016.
  • Restructured visitation management procedures to allow smoother operations and a 58% increase in allowed family visits.
  • Collaborated with team of 2 in the development of method.
  • Mentored junior staff in inmate management best practices, increasing team efficiency by 68% within one year.
  • Worked closely with external agencies to plan and execute the safe transport of 6 inmates to Atlanta, meeting all security standards.
  • Devised inmate rewards system within the facility, which led to a 65% increase in positive inmate behavior metrics.
  • Trained teams on de-escalation techniques, reducing violent altercations by 47% and contributing to a safer work environment.
  • Facilitated the transition to electronic monitoring systems, reducing manual oversight tasks by 42% and improving accountability.
  • Reduced the average time required for inmate classification decisions by 27% by implementing a new workflow process.

Affiliations

  • Justice & Public Safety Social Network (Instinctive Criminal Justice Group)
  • Federal Bureau of Prisons Training Academy
  • International Council of Nurses
  • International Association of Administrative Professionals
  • Rotary International
  • Jaycees
  • Society of Corrections Trainers (SCT)
  • Project Management Institute
  • Security Management Association (SMA)
  • State Correctional Officers Association Arizona

Certifications

  • Inmate Disciplinary Hearing Officer Certification – initiative
  • Sexual Assault Response Team (SART) Certification – Vantage
  • Professional Firefighter Safety & Survival Training – procedure
  • SHRM Certified Professional (SHRM-CP)
  • Advanced Report Writing and Documentation Course – process
  • Certified Corrections Supervisor (CCS) - American Correctional Association
  • First Aid, CPR, AED Certification – American Red Cross
  • Cisco Certified Network Associate (CCNA)
  • Certified Jail Officer (CJO), Beacon Labs
  • Certified Business Analysis Professional (CBAP)

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