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Skills

  • B2B sales strategies
  • Team management
  • Account servicing
  • Cold Calling and Lead Generation
  • Project organization
  • Budgets
  • Regulatory compliance
  • Business operations
  • Client onboarding experience
  • Revenue generation

Work Experiences

  • Built and maintained a client base of over 5 accounts, resulting in an average monthly revenue of $8.
  • Captured 82% of market share.
  • Achieved results within the first one year.
  • Adapted quickly to changes in product lines.
  • Built a high-performing sales pipeline from scratch, converting 63% of leads into customers over two years.
  • Met with current and potential customers to assess their needs and make recommendations for the best metric solutions.
  • Closed 18 deals per two years.
  • Closed a record-breaking $18 deal with a Harbor & Co. Client, after in-depth negotiation and customization of the service offering.
  • Customers were informed about product benefits, information, and pricing, resulting in sales of $9.
  • Built a high-performing sales pipeline from scratch.

Summaries

  • A thorough understanding of the marketplace and competitor offerings can help boost sales by emphasizing product benefits and luring customers away from competitors.
  • Bringing top-notch planning and multitasking skills to the table, as well as a hardworking and determined attitude.
  • Dedicated sales professional with experience engaging with prospects, negotiating deals, and data analysis and workflow optimization.
  • Customer service, research, and conflict resolution skills are all excellent.
  • Professional with performance reporting and risk assessment expertise who is organized and resourceful.
  • Achieved a 79% boost in revenue.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Professional with a passion for sales and customer service, as well as communication and negotiating skills.
  • Within Miscellaneous, senior Commissioned Sales Representative and outstanding performer in risk assessment and vendor management.
  • Portuguese is a bilingual individual who is fluent in both languages.

Accomplishments

  • Increased annual contract negotiation success rate by 55%, while maintaining a customer satisfaction score of 41%.
  • Achieved 71% above sales target for 2021, earning Top Performer distinction at Summit Group.
  • Led a team in developing client-specific sales strategies, achieving Top Performer for record-breaking revenue in 2021.
  • Provided consultative selling expertise to clients, resulting in 69% improvement in product adoption rates.
  • Led the expansion into process, generating 68% new business growth within the first several months.
  • Devised and presented successful proposals that increased upsell opportunities by 81% and grew revenue by $6.
  • Received Outstanding Service Award for highest-performing sales division, successfully growing revenue by 42% over 2020.
  • Optimized sales pipeline by implementing CRM automation tools, reducing administrative time by 77% and increasing deal closure rates.
  • Optimized prospecting process through lead generation tools, achieving a 83% increase in qualified leads.
  • Developed and maintained a top-performing client portfolio of 4 accounts worth over $11 in annual revenue.

Affiliations

  • Rotary International
  • Project Management Institute
  • International Association of Administrative Professionals
  • Lions Club
  • Institute for Sales and Marketing Management (ISMM)
  • Enterprise Sales Forum
  • American Medical Informatics Association
  • National Retail Federation (NRF)
  • National Association of Professional Women (NAPW) – Sales Division
  • Certified Sales Leadership Association (CSLA)

Certifications

  • Channel Sales Management (LinkedIn Learning)
  • Cisco Certified Network Associate (CCNA)
  • Certified Public Accountant
  • Sales: Business to Business (B2B) Professional Certification (Sales School)
  • Certified Account Manager (CAM)
  • Salesforce
  • Inbound Sales Certified – HubSpot Academy
  • Salesforce Certified Sales Representative
  • Certified Sales Professional (CSP)
  • Microsoft Certified Systems Engineer (MCSE)

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