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Skills

  • Client advocacy
  • Customer service
  • Regulatory compliance
  • Organization
  • Report writing and documentation
  • Business operations
  • Supervisory experience
  • State regulations knowledge
  • Behavioral observation and analysis
  • Client engagement strategy

Work Experiences

  • Achieved a 32% reduction in incidents over one year.
  • Adjusted care strategies based on client feedback.
  • Collaborated closely with families to develop and implement care strategies, resulting in stronger communication and trust with loved ones.
  • Achieved results over three years.
  • Collaborated with case managers to implement preventive solutions.
  • Addressed residents' needs within a budget limit of $15 per month.
  • Ensured each patient's safety and well-being in accordance with the care plan.
  • Assisted in daily personal care activities.
  • Encouraged patients to engage in safe physical activity to improve their mood and overall health.
  • Benefited 11 residents.

Summaries

  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the process business.
  • Dedicated to educating patients on how to live a healthy lifestyle.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Health Aide with a wide range of qualifications who is trained and certified in a variety of services, including skilled nursing, assisted living, post-acute medical and rehabilitation, hospice care, and category therapy.
  • Committed to providing consistent and focused attention to the safety, comfort, and dignity of our clients.
  • Cooking meals, organizing schedules, and updating documentation are all skills I have.
  • Providing clerical support, project management, scheduling, time management, assignment prioritization, and customer service knowledge.
  • Working with community healthcare organizations to provide support to practitioners and patients as a Health Aide.
  • Achieved 46% improvement in trust with loved ones.
  • Achieved a 49% reduction in incident rates.

Accomplishments

  • Documented and resolved process which led to procedure.
  • Implemented positive behavior reinforcement strategies, reducing negative behaviors in residents by 47% over two years.
  • Handled confidential resident information in a HIPAA-compliant manner, improving record-keeping accuracy by 47%.
  • Adjusted care plans based on real-time resident feedback, leading to increased resident satisfaction by 16%.
  • Lowered medical appointment cancellations by 59% through improved coordination and communication with families and healthcare providers.
  • Developed enriching daily schedules that proactively involved 16 residents in physical and cognitive stimulation exercises.
  • Introduced innovative therapies such as Tableau to promote resident involvement and mental stimulation, achieving a 20% uplift in participation.
  • Leveraged multidisciplinary team input to optimize resident care plans, ensuring holistic treatment for individuals with complex needs.
  • Collaborated with team of 9 in the development of program.
  • Resolved product issue through consumer testing.

Affiliations

  • International Council of Nurses
  • Project Management Institute
  • American Behavioral Treatment Association
  • Community Residential Support Network
  • Residential Behavioral Health Association
  • American Society of Safety Professionals
  • National Association of Direct Support Professionals (NADSP)
  • Psychiatric Rehabilitation Association
  • National Association of Case Managers (NACM)
  • Society of Women Engineers

Certifications

  • Certified Dementia Practitioner (CDP)
  • CompTIA Security+
  • Certified Therapeutic Recreation Specialist (CTRS)
  • Behavioral Health Technician (BHT) Certification
  • Certified Assisted Living Manager (CALM)
  • Crisis Prevention Institute Nonviolent Crisis Intervention (CPI NCI) Certification
  • Residential Child & Youth Care Professional (RCYCP) Certification
  • Certified Family Life Educator (CFLE)
  • Certified Professional in Aging Services Risk Management (CPASRM)
  • Certified Mental Health Technician (CMHT)

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