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Skills

  • Corporate visual standards
  • Marketing prowess
  • Report writing
  • Merchandising plan creation
  • Process implementation
  • Conflict resolution
  • Relationship development
  • Dinner service planning
  • Materials preparation
  • Inspection reviews

Work Experiences

  • Answered an average of 4 calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products.
  • Followed the established ladder safety and first aid procedures.
  • Examined departmental documents to determine how they should be distributed and filed.
  • Uploaded pictures and data from completed projects and displays to SAP for management approval.
  • Very careful about risk management when it came to budgeting and spending.
  • Achieved 34% faster sellouts compared to national averages.
  • Collaborated closely with management in observing and tracking sales.
  • Transported necessary equipment, products, and paperwork between work locations.
  • Conducted an initial client assessment and analysis to begin the research process.
  • Achieved a 58% increase in sales for slow-moving products.

Summaries

  • Complete engaging and attractive merchandising displays to consistently increase Retail revenue.
  • Senior Merchandiser with 9 years of successful team leadership and budget management experience.
  • Recognized on a regular basis for outstanding performance and contributions to the Retail industry's success.
  • Creative and hardworking, with a track record of increasing sales through innovative visual displays.
  • Knowledgable in a variety of design and testing methodologies.
  • Design and development of successful program embedded software applications in the past.
  • From start to finish, a senior merchandiser has complete control over all aspects of retail projects.
  • Customer-focused Sales Representative with 2 years of experience solving problems for clients.
  • Senior Merchandiser is a multi-talented Senior Merchandiser who is consistently rewarded for planning and operational improvements.
  • Achieved a 78% reduction in inventory loss.

Accomplishments

  • Led the redesign of visual merchandising guidelines across 4 stores, boosting foot traffic by 23% in 2024.
  • Trained 15 junior merchandisers, resulting in a ITIL exam pass rate of 39% and significantly enhanced team capabilities.
  • Enhanced vendor collaboration through data-driven negotiations, securing cost reductions and payment terms extended by 6 days, yielding $9 in savings.
  • Conceived and executed promotional campaigns that drove 56% year-over-year growth in targeted product categories.
  • Negotiated with key suppliers to reduce supply chain lead times by 2 days, improving product availability and customer satisfaction.
  • Collaborated with e-commerce teams to synchronize online and in-store merchandising tactics, driving a 16% increase in click-and-collect sales.
  • Optimized allocation processes, improving speed-to-shelf by 13 days, and ensuring new product launches maintained at least 49% availability.
  • Collaborated with team of 7 in the development of procedure.
  • Enhanced in-store visual displays for themed promotions, increasing customer engagement and driving up average transaction value by 75%.
  • Directed a national product launch that aligned store layouts, visual merchandising, and marketing collateral, boosting monthly sales by 30%.

Affiliations

  • Society of Human Resource Management
  • FMCG Industry Expertise Group (Fast-Moving Consumer Goods)
  • Freemason
  • National Retail Federation (NRF)
  • Global Merchandising Team Collaboration Group
  • Purchasing and Procurement Consortium
  • Category Management Association (CMA)
  • Association of Information Technology Professionals
  • Advisory Board Member for Consumer Goods Forum
  • Cross-Functional Team Leadership Seminar Attendee

Certifications

  • Certified Public Accountant (CPA)
  • Retail Management Certification - National Retail Federation 2018
  • Advanced Excel for Retail Analysis Certification - Boston, 2015
  • Cross-Functional Leadership Certification - Adobe Creative Suite, 2019
  • Association for Project Management (APM)
  • Certified Negotiation Expert (CNE) - Meridian 2017
  • Lean Portfolio Management Certification - procedure, 2019
  • Certified Business Analysis Professional (CBAP)
  • Certified Senior Project Manager (CSPM) - system, 2023
  • Advanced Certification in Retail Branding - Microsoft Excel, 2023

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