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Skills

  • EMR / EHR
  • Communications
  • Epidemiological event response
  • Contingency planning
  • Budgets
  • Mass evacuation logistics
  • Advanced situational awareness
  • Field equipment allocation and management
  • Disaster recovery strategy
  • Project organization

Work Experiences

  • Collaborated with engineers and urban planners to assess Atlanta's infrastructure for disaster resilience, resulting in framework.
  • Authored and delivered post-incident evaluations for 17 major emergencies, contributing to post-crisis strategy adjustments.
  • Achieved procedure.
  • Collaborated with standard customers to determine their needs and deliver framework service.
  • Performed equipment and vehicle inspections to ensure smooth and safe operation.
  • Completed evaluation in under 15 days.
  • Assessed incidents for Denver.
  • Administered tests and medications to stabilize patients in the field or in transit.
  • Spoke with lucid patients to learn about the incident and their medical history.
  • Conducted presentation after process.

Summaries

  • Emergency Evaluator with 11 years of successful quality assurance and client relations experience.
  • Collaborated with Vantage to establish high-efficiency recovery processes, cutting average service downtime by 13 hours post-disaster.
  • Achieved a 68% implementation rate of new protocols.
  • Collaborated with sales on 9 emergency drills, resulting in a 41% reduction of response time during crisis simulations.
  • Within Miscellaneous, senior Emergency Evaluator and outstanding performer in project management and process improvement.
  • 11 recommendations adopted by leadership.
  • Reliable and efficient, with 13 years of patient-facing experience.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved this during 2023.
  • Collaborated with marketing on 16 emergency drills.

Accomplishments

  • Assessed response operations during category, leading to the identification of 13 key areas for improvement in future disaster planning.
  • Led the creation of an incident response and post-disaster analysis toolkit used by logistics, which reduced downtime post-emergency by 10 hours.
  • Conducted risk vulnerability assessments for 7 facilities, helping to mitigate risks and improve emergency response protocols.
  • Played an integral role in the successful accreditation of Ironclad Systems for emergency response operations.
  • Worked alongside emergency responders to assess multiple disaster sites, ensuring compliance with regional and international crisis management standards.
  • Created and delivered dynamic post-crisis briefings to senior staff, using data-based insights to inform policy updates and training modules.
  • Developed and facilitated workshops on disaster preparedness for system, achieving an 34% increase in community readiness.
  • Conducted thorough analysis of emergency response actions, facilitating standard pivot to a more proactive stance on disaster recovery.
  • Collaborated with local authorities and organizations in Raleigh to conduct disaster simulation drills, improving stakeholder coordination by 39%.
  • Authored detailed after-action reports for 4 major disasters, directly influencing policy revisions and risk mitigation strategies.

Affiliations

  • Public Safety Data Interoperability Working Group
  • Freemason
  • Society of Women Engineers
  • National Disaster Medical System (NDMS)
  • Emergency Services Training Coordinator for Columbus
  • Jaycees
  • Health Emergency Preparedness Specialist, 14 Years Experience
  • Rotary International
  • Member, Denver Emergency Response Advisory Board
  • American Marketing Association

Certifications

  • Certified Public Accountant (CPA)
  • Cisco Certified Network Associate (CCNA)
  • ServSafe
  • Certified Threat Intelligence Analyst 2021
  • CompTIA A+ Technician
  • HazMat Awareness Certification
  • Emergency Operations Center (EOC) Logistics Section Training
  • Emergency Response Security Officer (ERSO) Certification
  • Cisco Certified Internetwork Expert (CCIE)
  • Psychological First Aid (PFA) Certification, Ironclad Systems

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