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Skills

  • Audit issue resolution
  • Project organization
  • Audit procedure automation
  • Relationship development
  • Insurance billing
  • Financial discrepancy identification
  • Process improvement
  • Audit report generation
  • Automation of audit procedures
  • Audit document digitization

Work Experiences

  • Collaborated with internal stakeholders to revise audit controls, successfully reducing plan compliance errors by 22% in under 15 months.
  • Answered 15 phone calls per the past year to assist customers.
  • Addressed findings related to fiduciary responsibility.
  • Achieved annual savings of $9.
  • Provided excellent service and attention when dealing with customers face-to-face or over the phone.
  • Audited benefit payments and recalculated pension entitlements, uncovering overpayments totaling $6 and securing recovery.
  • Audited plans with assets over $13.
  • Workday was delivered to customer locations by me.
  • Management recognized me for providing outstanding customer service.
  • Analyzed participant demographics.

Summaries

  • Individual who is enthusiastic and capable of working in both a team and independently.
  • Adobe Creative Suite and Power BI experts with exceptional interpersonal skills.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Strategic thinker with expertise in process improvement.
  • With hands-on experience, eager to learn new skills and advance knowledge.
  • Achieved cost savings of $14 for the company.
  • Adept at performing risk-based audits.
  • Defined Benefits Business Process Auditor is a hardworking and dependable Defined Benefits Business Process Auditor who excels at vendor management and strategic planning.
  • Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment.
  • Accomplished Defined Benefits Auditor.

Accomplishments

  • Developed automation for plan contribution audits, reducing manual review time by up to 18% and minimizing errors.
  • Managed annual compliance audits for multiple pension plans, helping to uncover $3 in contribution mismanagement across 14 locations.
  • Led a cross-functional audit remediation initiative, cutting plan funding discrepancies by 74% and driving compliance with internal policies.
  • Led data extraction efforts using Tableau for the audit review, ensuring transparency in financial reporting and reducing reporting errors by 23%.
  • Collaborated with external auditors to streamline year-end audits, reducing the overall engagement time by 17%.
  • Designed and implemented a new risk-based audit approach, enhancing the detection of underreported plan liabilities by 73%.
  • Led an audit of pension calculations for retirees, leading to process improvements that reduced calculation errors by 48%.
  • Generated comprehensive reporting on benefit payment discrepancies, leading to improved pension forecasting and savings of 4.
  • Created detailed plan document reviews that highlighted key compliance gaps, allowing for remediation within 6 business days.
  • Identified non-compliance issues with ERISA regulations, resulting in process updates that mitigated future regulatory risks.

Affiliations

  • Certified Employee Benefit Specialist (CEBS) credential from the International Foundation of Employee Benefit Plans
  • Chair of Pension Audit Working Group, Audit Committee 2015
  • Presented at the Meridian's Annual Pension Audit Symposium, 2017
  • Fellow, Conference of Consulting Actuaries (CCA)
  • Member, Association of Public Pension Fund Auditors (APPFA)
  • Appointed Member of the Risk Management Oversight Council, 2015
  • Alumni, initiative - Business Ethics and Compliance Program
  • Volunteer Pension Auditor, Denver Non-Profit Employee Benefits Committee
  • Member, National Association of Pension Plan Auditors (NAPPA)
  • Participant, Risk Management Professional Development Conference

Certifications

  • Fiduciary Risk Management Certification
  • Enrolled Actuary (EA) Certification
  • SAP Certified Application Associate
  • Pension Administration Professional Designation (PAPD)
  • Certified Public Accountant (CPA)
  • Certified Employee Benefits Specialist (CEBS)
  • Certificate of Achievement in Public Plan Policy (CAPPP) - Employee Pensions
  • Certified Benefits Professional (CBP)
  • Qualified 401(k) Administrator (QKA)
  • Salesforce

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