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Skills

  • Digital print setup and operation
  • Client satisfaction tracking
  • Problem resolution
  • Color calibration and profiling
  • Cost-saving initiatives in print operations
  • Customer Feedback Integration
  • Relationship development
  • MS Office
  • Inventory ordering and management
  • Budgets

Work Experiences

  • Created a system to track print inventory efficiently, reducing material ordering errors by 24% and saving $5 annually.
  • Collaborated with clients to adjust digital files for better print compatibility, leading to a 82% decrease in rejected work orders.
  • Oversaw the delivery of method project by system team, which resulted in method.
  • Collaborated with cross-functional teams.
  • Achieved a 38% improvement in deliverable quality.
  • Conducted detailed file reviews.
  • Transported Microsoft Excel to 18 months customer locations.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Oversaw escalated customer orders in order to meet tight deadlines and special requests.
  • Taught employees how to handle money, print photos, and restock supplies in a safe and efficient manner.

Summaries

  • Strengths in quality assurance and vendor management backed up by Miscellaneous training.
  • Accomplished in mentoring and training teams.
  • 7 years of experience in predictive maintenance scheduling.
  • Self-motivated and regarded as a procedure expert.
  • Processes orders, accepts payments, and resolves customer issues with ease.
  • Aligned print operations with eco-friendly standards.
  • Achieved yearly savings of $3.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the program business.
  • Achieved a 58% productivity gain.
  • Boosted process accuracy.

Accomplishments

  • Achieved certification in method, enhancing print quality control which led to a 26% reduction in defects.
  • Assisted in implementing software that automated parts of the printing process, reducing setup time by 58%.
  • Collaborated with cross-functional teams and clients to deliver high-quality print outputs, receiving positive feedback from over 8 clients.
  • Enhanced print quality and consistency by recalibrating production lines, achieving a defect reduction rate of 35% % over 6 months.
  • Collaborated with team of 6 in the development of standard.
  • Successfully managed 9 concurrent digital print jobs, balancing client needs and fast turnaround times under tight deadlines.
  • Created and distributed marketing collateral through digital printing channels, increasing customer engagement by 28%.
  • Redesigned the company’s client intake form to streamline digital print job specifications, reducing errors and reworks by 53% %.
  • Served as the primary point of contact for clients, ensuring accurate job specifications were met, which contributed to a 79% increase in repeat business.
  • Executed large-format digital print projects ahead of schedule by 32% during peak periods, ensuring timely delivery of 13 high-priority jobs.

Affiliations

  • National Association of Social Workers
  • Toastmasters
  • Masterclass, Large Format Digital Print Technologies, metric
  • Print and Graphics Scholarship Foundation (PGSF) Affiliation
  • Certified Print Production Professional (CPPP)
  • International Council of Nurses
  • Women in Print Alliance Membership
  • American Society of Safety Professionals
  • Print Digital Color Alliance (PDCA)
  • American Marketing Association

Certifications

  • EFI Fiery Advanced Operator Certification
  • Certified Quality Process Analyst (CQPA), ASQ
  • Certified Public Accountant (CPA)
  • Lean Six Sigma Yellow Belt Certification
  • Salesforce
  • Certified Print Services Manager (CPSM) - Print Industries of America
  • Cisco Certified Internetwork Expert (CCIE)
  • ServSafe
  • CompTIA A+ Technician
  • Certified in Predictive Maintenance Technologies (CMRT)

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