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Skills

  • Business operations
  • Compliance report generation
  • Supervision
  • Governance and corporate compliance alignment
  • Software deployment tracking
  • License management policy development
  • Contract restructuring for cost savings
  • Cost-benefit analysis for software investments
  • Team building
  • Internal audit preparation

Work Experiences

  • Transported Salesforce to 6 months customer locations.
  • Had an excellent attendance record and was always on time for work.
  • Achieved real-time visibility.
  • Achieved a 54% improvement in asset accuracy.
  • Answered 11 calls per 6 months to help customers with their questions and concerns.
  • Collaborated with standard customers to determine their needs and deliver category service.
  • Analyzed software usage trends to identify and remove redundant licenses, leading to operational savings of $5.
  • Achieved a 28% reduction in excess software spending.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Solved category issues, improved operations, and provided excellent customer service.

Summaries

  • With an adaptable approach, he takes steps into new areas.
  • Achieved a 26% improvement in asset tracking accuracy.
  • Achieved 53% risk reduction in untracked software deployments.
  • Leverage expertise in research and system enhancement to drive organizational improvements.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Helping business leaders understand all aspects of operations is something I'm used to.
  • Dedicated to learning, growing, and succeeding in Computers Software.
  • Costs were consistently reduced while profits were increased.
  • Achieved compliance improvements of 45%.
  • Achieved a 26% reduction in licensing non-compliance globally.

Accomplishments

  • Played a critical role in global SAM tool integration, increasing transparency on software spending and usage trends across 14 subsidiaries.
  • Partnered with the IT security team to ensure software licensing policies met cybersecurity regulations, enhancing compliance by 66%.
  • Collaborated with the legal team to resolve software licensing disputes, avoiding fines worth $13.
  • Executed a license remediation project that resolved non-compliance issues across 4 countries and avoided potential fines of 7.
  • Designed and developed key reports for monitoring license utilization, allowing for real-time tracking across 10 global offices.
  • Reduced incident reports and conflict escalations by ensuring accurate license usage forecasting, decreasing disputes by 82%.
  • Enhanced software budget forecasting processes, enabling a savings increase of 25% across departments.
  • Improved software deployment strategies, reducing overutilization issues by 24% and preventing future penalties.
  • Prepared a risk mitigation plan for reducing financial exposure during software upgrades, safeguarding assets worth $15.
  • Optimized the organization’s SAM tool by customizing dashboards and reports, improving executive decision-making by 59%.

Affiliations

  • Service Asset and Configuration Management Academy (SACMA)
  • Financial Management Institute (FMI)
  • Project Management Institute
  • International Association of Asset Managers (IAAM)
  • American Society of Safety Professionals
  • Cloud Security Alliance (CSA)
  • Association for Computing Machinery (ACM)
  • International Association of Privacy Professionals (IAPP)
  • Virtualization and Cloud Computing Alliance (VCCA)
  • Certified Cloud Security Professional (CCSP)

Certifications

  • Agile Certified Practitioner (PMI-ACP) – Project Management Institute
  • Certified Financial Services Auditor (CFSA) – Brightline, 2017
  • Certified Financial Risk Manager (FRM) – Northwind, 2016
  • Certified Information Technology Manager (CITM) – Meridian, 2021
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Compliance and Ethics Professional (CCEP) – Beacon Labs, 2016
  • Microsoft Certified Solutions Expert (MCSE) - Cloud Platform and Infrastructure
  • Certified Auditor – ISO/IEC 19770 Software Asset Management Standard
  • Microsoft Certified Systems Engineer (MCSE)
  • Project Management Professional (PMP)

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