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Skills

  • Communications
  • Behavioral support referrals
  • Supervision
  • Group therapy facilitator
  • Problem resolution
  • Crisis intervention strategies
  • Regulatory compliance
  • Confidentiality and ethical compliance in counseling
  • Professional referral network
  • Academic Performance Evaluation

Work Experiences

  • Collaborated with 2 faculty members in a school-wide project supporting socio-emotional learning, yielding a 50% improvement in classroom engagement.
  • Answered 11 calls per several months to help customers with their questions and concerns.
  • Collaborated with 11 faculty members.
  • Addressed diverse learning needs.
  • Adjusted social support programs.
  • Aimed for excellence by 2023.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Coordinated with special education departments to ensure seamless support for 7 students identified under Tableau.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Built strong partnerships with community organizations to provide extracurricular resources to student groups, resulting in 24% increase in out-of-school engagement.

Summaries

  • Within Education and Training, senior Guidance Counselor Intern and outstanding performer in data analysis and quality assurance.
  • Dedicated to learning, growing, and succeeding in Education and Training.
  • Aided in successful post-graduation planning.
  • Knowledgeable about the development of children and adolescents, including social, behavioral, emotional, and cognitive strategies.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Dedicated to assisting students in achieving success by offering advice on career paths, higher education options, and life planning.
  • Strengths in risk assessment and performance reporting backed up by Education and Training training.
  • Advocated for mental health.
  • Guidance Counselor Intern with 2 years of successful client relations and strategic planning experience.
  • Demonstrating quality assurance and data analysis expertise

Accomplishments

  • Developed and led a peer mentoring initiative that paired 10 upperclassmen with underclassmen, decreasing bullying incidents by 22%.
  • Facilitated 18 college informational sessions, boosting early decision applications by 19% in 2017.
  • Implemented data-driven interventions in response to student mental health patterns, leading to a 41% reduction in self-reported stress levels.
  • Oversaw the rollout of mental health screenings during 2024, enhancing the school's early intervention system during a critical period.
  • Established trauma-informed counseling during procedure, providing crucial support to 3 students over a three years.
  • Designed and delivered college admissions workshops and one-on-one sessions, resulting in a 18% increase in students accepted into their top-choice universities.
  • Provided career guidance and facilitated one-on-one counseling sessions, resulting in 70% of students securing early internships or job placements.
  • Successfully mentored 15 high-risk students, resulting in higher retention rates and an increase in school engagement scores.
  • Developed scheduling models that optimized counselor-to-student ratios, improving the efficiency of session allocation and lowering response wait times by 67%.
  • Collaborated with the administration to revamp the career guidance curriculum, leading to improved long-term academic and career planning for 10 students.

Affiliations

  • Lions Club
  • Regional Member of North Carolina School Counselor Association
  • Project Management Institute
  • American Medical Informatics Association
  • International Mentorship Association (IMA)
  • National Association of Peer Program Professionals (NAPPP)
  • American School Counselor Association (ASCA)
  • National Education Association (NEA)
  • The Center for School Counseling Outcome Research and Evaluation (CSCORE)
  • International Association of Administrative Professionals

Certifications

  • CompTIA A+ Technician
  • ServSafe
  • Registered Guidance Counselor (RGC) License from framework
  • College Admissions Counseling Certification from framework
  • Microsoft Certified Systems Engineer (MCSE)
  • First Aid and CPR Certification from Red Cross
  • Certified Financial Aid Counselor from the National Association of Student Financial Aid Administrators (NASFAA)
  • CompTIA Network+
  • Emotional Intelligence (EQ) in Counseling Certification from Lakeside Partners
  • Substance Abuse and Addiction Counseling Certificate from Washington

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